Highrise CRM (discontinued)

Highrise CRM (discontinued)

Highrise CRM (discontinued)

21 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Highrise CRM (discontinued)	Score 4.0 out of 10	N/A	Highrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.	$4 Per User Per Month

Pricing

Highrise CRM (discontinued)

Editions & Modules

Highrise: $4.00
Per User Per Month

Offerings

Pricing Offerings
Highrise CRM (discontinued)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Highrise CRM (discontinued)
Considered Both Products	Highrise CRM (discontinued) Blake Baron Ecommerce & Consumer Products Manager Chose Highrise CRM (discontinued) Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics … Incentivized Helpful? Denice Castillo Special Projects Chose Highrise CRM (discontinued) Highrise is MUCH easier to use. It is very user friendly. You are able to access it anywhere, which is one of the reasons we switched to it. Incentivized Helpful? Stephanie Belleville Project Coordinator Chose Highrise CRM (discontinued) I did like ConnectWise because you could have client information and project management all on one program. I was not the one who selected to switch to Highrise, but since we have made the switch I do like the features of Highrise. Incentivized Helpful? Verified User Project Manager Chose Highrise CRM (discontinued) We use to use Connectwise and Highrise is a breath of fresh air compared to Connectwise. We love that the 37 signal services are all web based. We can connect anywhere making working on the go much easier for everyone. Our challenge with Basecamp was that it was a computer … Incentivized Helpful? Rachel Panush Project Manager \| Interactive Producer Chose Highrise CRM (discontinued) Previously we were using Insightly which had very few features. We looked at some bundled packages, but they were more than we needed. Incentivized Helpful? Verified User Administrative Assistant Chose Highrise CRM (discontinued) We actual use Basecamp in conjunction with Highrise... one is a note and project management tool, and the other is for our contacts and customer information we want to house. Incentivized Helpful? Verified User Account Manager Chose Highrise CRM (discontinued) Highrise is much simpler to use than Salesforce but does not allow the same level of customization. Incentivized Helpful?
Top Pros	Pro Keep notes Pro Emails directly Pro Easy to search
Top Cons	Minus Contact information Minus Task management Minus Management functionality

Best Alternatives
	Highrise CRM (discontinued)
Small Businesses	Salesmate Score 9.8 out of 10
Medium-sized Companies	Creatio Score 9.1 out of 10
Enterprises	Creatio Score 9.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Highrise CRM (discontinued)
Likelihood to Recommend	9.0 (10 ratings)
Likelihood to Renew	8.2 (9 ratings)
Usability	9.0 (1 ratings)
Support Rating	9.0 (1 ratings)

User Testimonials
	Highrise CRM (discontinued)
Likelihood to Recommend	Discontinued Products We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp Incentivized Verified User Anonymous Read full review
Pros	Discontinued Products Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database. Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database. Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.) Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact. Incentivized Averill Earls Creative Services Assistant Read full review
Cons	Discontinued Products Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training. Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products. Derek Jones Director of Product Management Read full review
Likelihood to Renew	Discontinued Products Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need. Incentivized Rachel Panush Project Manager \| Interactive Producer Read full review
Usability	Discontinued Products It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with Derek Jones Director of Product Management Read full review
Support Rating	Discontinued Products They are quick and SO nice. They are very friendly and are eager to help. Incentivized Denice Castillo Special Projects Read full review
Alternatives Considered	Discontinued Products Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet. Incentivized Blake Baron Ecommerce & Consumer Products Manager Read full review
Return on Investment	Discontinued Products Better customer service, I am able to look up client info in a more organized way I feel that our efficiency has really increased. Highrise is a lot faster than our old program Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement Incentivized Stephanie Belleville Project Coordinator Read full review
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