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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    OptinMonster

    Score9.1 out of 10
    N/AOptinMonster is an ecommerce popup builder and conversion tool from Wordpress plugin specialist Awesome Motive headquartered in Florida.

    $7

    per month (billed annually)

    Pricing
    Highrise CRM (discontinued)OptinMonster
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Basic
    $7
    per month billed annually
    Plus
    $19
    per month billed annually
    Pro
    $29
    per month billed annually
    Growth
    $49
    per month billed annually
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)OptinMonster
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Highrise CRM (discontinued)OptinMonster
    Conversion Rate Optimization
    Comparison of Conversion Rate Optimization features of Highrise CRM (discontinued) and OptinMonster
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    OptinMonster
    5.0
    1 Ratings
    26% below category average
    A/B tests00 Ratings5.01 Ratings
    Best Alternatives
    Highrise CRM (discontinued)OptinMonster
    Small Businesses
    Salesflare
    Score10 out of 10
    Thrive Leads
    Score9.4 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)OptinMonster
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    7.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Highrise CRM (discontinued)OptinMonster
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    OptinMonster
    OptinMonster is a perfect tool for companies that want to convert website visitors that leave without providing any information. Having more email addresses gives you more prospects to sell your products and services. You can use OptinMonster campaigns to generate leads on blog pages that normally lack a call to action, or use them to capture abandoning visitors on important product or service pages. It is generally a pop-up software, so it can't necessarily replace any plugin or software that handles web forms.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    OptinMonster
    • Lots of pre-designed campaigns to choose from that are fully customizable.
    • Customizable CSS for each campaign is built in.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    OptinMonster
    • Analytics is probably the area for the biggest improvement. Other than showing how the number of visitors, number of conversions, and conversion rate, there isn't much else to the native analytics. It would be nice to see campaign metrics side by side. Otherwise, you have to view one campaign at a time. In the history of conversions graph, it doesn't overlay website traffic or show how the conversion rate has changed over time.
    • The only other area that may use improvement is their capable integrations. There are a few that are not provided, such as Kartra and Salesforce.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    OptinMonster
    No answers on this topic
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    OptinMonster
    I don't change the pop up texts and leave the service to work without tinkering. I don't particularly like the dashboard elements and design functionality. But the product does exactly what it is designed for.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    OptinMonster
    I don't often need to contact their support team since their tools are quite easy to use and their documentation is well written. On the few occasions I haven't been able to find an answer on my own, their team was happy to help out in a timely manner.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    OptinMonster
    Bitly link tracking can show us how content is resonating with our different audiences. Links do direct traffic to websites where a new visitor can be invited to subscribe to a newsletter. We can see a spike in traffic on a certain link and this can be connected to new subscriber growth as visitors react to the OptinMonster plugin. The two products co-exist effectively.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    OptinMonster
    • For several clients that we have implemented OptinMonster for, we have had a significant increase in leads, which keeps our clients happy and we retain the business.
    • Campaigns are quick to set up, so it saves us significant time versus having to go to a web developer to build pop-ups or web forms. We can add something that goes "on top" of the website and turn it on and off with ease or change display rules to adjust how we want to use it.
    Incentivized
    Read full review
    ScreenShots