Highrise CRM (discontinued) vs. REsimpli

We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp

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REsimpli has simplified, and made the app easy to use. I could not do or be as successful at what I am doing if it were not for the the great tool I have with REsimpli. I can see at a glance what needs to be done daily regarding the leads I have, and I am reminded of things I need to do on daily basis. This is where the recurring tasks would come in handy!

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• Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
• Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
• Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
• Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.

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• Webform to add new leads into the CRM is very helpful
• Calls are recorded automatically and put in the Lead notes
• Websites for Sellers and separate website for selling properties

• Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
• Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.

• Exporting of leads with tasks. Currently does not show the date of those tasks.
• There isn't an option to upload leads in bulk. from the tool. But support can do it for you.
• Multi-line list stack dialer. Currently has a single-line dialer

Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.

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It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with

REsimpli is very user friendly, they also have a lot of training content and support available by chat. The user interface is very intuitive and is quite easy to navigate. I myself need to look into the accounting features a bit more so I can get the value from those.

They are quick and SO nice. They are very friendly and are eager to help.

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Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.

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I have only used REsimpli as a real estate investor customer relationship manager. Therefore, I cannot compare it with any other program. However, I have looked into other programs and none seem to offer the suite of features that REsimpli offers.

• Better customer service, I am able to look up client info in a more organized way
• I feel that our efficiency has really increased. Highrise is a lot faster than our old program
• Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement

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• I've lost contracts from now reaching sellers at the right time. With Resimpli, im able to see the sellers I haven't contacted and reach out.
• Ive lost contracts from now reaching sellers at the right time. with Resimpli im able to see the sellers I havent contacted and reach out