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Highrise CRM (discontinued) vs. RETAILvantage

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    RETAILvantage

    Score6 out of 10
    N/ARETAILvantage is a retail management system developed by PROFITsystems, the company acquired by Accellos in 2013 and in turn acquired by HighJump after the mid-2014 merger of Accellos and HighJump software.N/A
    Pricing
    Highrise CRM (discontinued)RETAILvantage
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)RETAILvantage
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Highrise CRM (discontinued)RETAILvantage
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Epicor Eagle
    Score7.9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)RETAILvantage
    Likelihood to Recommend
    9.0
    (10 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Highrise CRM (discontinued)RETAILvantage
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Korber Supply Chain (formerly HighJump)
    Definitely works well for any furniture company that wants one program that will help almost every aspect of your company run more smoothly. There is a learning curve to learn all of the functions and reports to take full advantage of all of the things RETAILvantage can do, but you will start seeing your business run more smoothly right away. The other nice things about RETAILvantage is that they have recently been partnering with other technologies to help the entire business, i.e. a truck scheduling technology, a review technology, a website company, etc
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Korber Supply Chain (formerly HighJump)
    • Keeping track of inventory- making POs, receiving, and tracking any movement of the inventory.
    • Keeping track of all customer's purchases- it keeps all sales for 8-10 years in the history.
    • Keeping all of our customer's information organized, you can print out reports by purchases within a date range and can even do it by categories or vendors they purchased.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Korber Supply Chain (formerly HighJump)
    • It is not an accounting program, it does simple accounting reports and actions but it doesn't do some things in detail so we have to manually do a few entries.
    • RETAILvantage is constantly updating and making changes to improve based on customer input.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Korber Supply Chain (formerly HighJump)
    No answers on this topic
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Korber Supply Chain (formerly HighJump)
    No answers on this topic
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Korber Supply Chain (formerly HighJump)
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Korber Supply Chain (formerly HighJump)
    We decided to stay with RETAILvantage because it is user-friendly and does more than just inventory and point of sale.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    Korber Supply Chain (formerly HighJump)
    • RETAILvantage helps us all be more productive because we have 3 locations and we need to check inventory in all locations with a click of a button
    • It helps to manage all 3 stores and the warehouse from anywhere because we can pull reports from anywhere.
    • It also helps us stay on top of ordering and knowing what's coming in
    Incentivized
    Read full review
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