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Highrise CRM (discontinued) vs. SmartScout

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    SmartScout

    Score10 out of 10
    N/ASmartScout is a software tool that provides a top to bottom analysis of Amazon. SmartScout breaks down the top 20 categories and 43,000 subcategories, brand market share, and provides key metrics on ASIN performance to support data-driven decisions to either grow a brand or find profitable resell opportunities. SmartScout also shows ASIN traffic data to build advertising campaigns that drive results. SmartScout also has a database of every seller and their resell history.

    $97

    per month

    Pricing
    Highrise CRM (discontinued)SmartScout
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Starter
    $97
    per month
    Pro
    $187
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)SmartScout
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Up to 20% discount available for annual subscription.
    More Pricing Information
    Best Alternatives
    Highrise CRM (discontinued)SmartScout
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)SmartScout
    Likelihood to Recommend
    9.0
    (10 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Highrise CRM (discontinued)SmartScout
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    SmartScout
    If your target client or active client sells on Amazon it's a game changer. You will come to the table as a brand expert if you utilize search engine prior to client interaction. In sales and marketing, it's our go to tool. I use it to craft professional brand market share analysis as "lead magnet" with great success
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    SmartScout
    • Market share analysis
    • Competitor analysis
    • Revenue analysis
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    SmartScout
    • Numbers not always 100% accurate
    • Query search could be improved
    • Some brands do not show up
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    SmartScout
    No answers on this topic
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    SmartScout
    No answers on this topic
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    SmartScout
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    SmartScout
    We utilize Keepa and Amazon Seller Central to help with our research and inhouse AI software to level the playing field. I start with SmartScout to qualify the brand. I also prepare for introductions and discovery calls with the tool. It has been a great help prior to trade shows to funnel the attendees to a solid target list
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    SmartScout
    • ROI on SmartScout phenomenal
    • Brand expert prior to discovery call with quick search with tool.
    • Owner and staff high caliber professionals
    Incentivized
    Read full review
    ScreenShots

    SmartScout Screenshots

    Screenshot of All of the brands on Amazon in a database with brand-specific filters.Screenshot of Expand a brand's offerings and profits with in-depth analyses of products and brands on Amazon.Screenshot of Uncover the metrics behind each competitor's search terms.Screenshot of A Traffic Graph that shows where product traffic is coming and going.Screenshot of A searchable geographical map of all of the Amazon sellers across the world.Screenshot of Plug any product into this calculator to ensure the highest ROI with Amazon FBA products.