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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hitachi Command Suite

    Score9 out of 10
    N/AThe Hitachi Command Suite is an open source storage management option, from Hitachi Vantara.N/A

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    Hitachi Command SuiteSugarSync
    Editions & Modules
    No answers on this topic
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    Hitachi Command SuiteSugarSync
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hitachi Command SuiteSugarSync
    File Sharing & Management
    Comparison of File Sharing & Management features of Hitachi Command Suite and SugarSync
    Feature
    Hitachi Command Suite
    -
    Ratings
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning00 Ratings8.06 Ratings
    Video files00 Ratings9.05 Ratings
    Audio files00 Ratings10.05 Ratings
    Document collaboration00 Ratings10.07 Ratings
    Access control00 Ratings10.08 Ratings
    File search00 Ratings9.08 Ratings
    Device sync00 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Hitachi Command Suite and SugarSync
    Feature
    Hitachi Command Suite
    -
    Ratings
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management00 Ratings10.07 Ratings
    File organization00 Ratings9.08 Ratings
    Device management00 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Hitachi Command Suite and SugarSync
    Feature
    Hitachi Command Suite
    -
    Ratings
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance00 Ratings10.08 Ratings
    Reliability00 Ratings10.08 Ratings
    Storage Reports00 Ratings10.06 Ratings
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    Hitachi Command SuiteSugarSync
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    Cyberduck
    Score8.6 out of 10
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    Medium-sized Companies
    Cisco UCS Manager
    Score9 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Cisco UCS Manager
    Score9 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hitachi Command SuiteSugarSync
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Hitachi Command SuiteSugarSync
    Likelihood to Recommend
    Hitachi Vantara
    The new evolution of Command Suite into Hitachi Vantara Ops Center has greatly simplified working with the Hitachi Vantara Storage systems compared to previous management tooling. Use of the whole suite including Performance Analyzer makes managing the entire Hitachi storage ecosystem a full featured and more approachable task. I enjoy the completeness of the solution as well as the integration that they have begun to employ.
    Incentivized
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    Hitachi Vantara
    • measure
    • analyze
    • visual representation
    • up to date numbers. real-time metrics
    Incentivized
    Read full review
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    Hitachi Vantara
    • Pool management (still best done through SVP)
    • Support for tags/attributes for storage resources would be a wonderful addition
    • Reporting is minimal and difficult to use.
    • Capacity planning (historical baselining + projection of organic growth) is a missing feature
    Incentivized
    Read full review
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    Hitachi Vantara
    No answers on this topic
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Usability
    Hitachi Vantara
    The interfaces are well designed and not overly populated with extraneous detail. Disparate but related feature sets are supported via separate interfaces that share a UX look and feel so that it doesn't feel like completely different panes of glass. Copy data management activity is still a bit clunky as it is accomplished via a re-purposed backup tool that was written to handle replicas, images and snapshots) but over all it is useable and has an interesting interface where elements are dragged onto the workflows.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    Hitachi Vantara
    No answers on this topic
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Hitachi Vantara
    Better reputation to start with, Hitachi appears to have (and thus hopefully will continue to have) great customer service for its products. Moreover, Hitachi Command Suite offered the most comprehensive, in terms of variables and aspects measured, functioning compared to its peers. Other software services were just as clunky, without the extra features, and without the customer service reputation, Hitachi has. So far I/we have been pleased with this selection.
    Incentivized
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Return on Investment
    Hitachi Vantara
    • increased awareness of company resources
    • awareness of how consumers and employees are using company data
    • 30% increase in worker productivity
    Incentivized
    Read full review
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots