What users are saying about
3 Ratings
17 Ratings
3 Ratings
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Score 8.2 out of 100
17 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Hiveage

For a very small business or a freelancer this is an excellent billing/invoicing system. Easy to get set up and configured quickly so you can get paid online quickly. It works very well for what it is intended. But for a growing small business it doesn't have the more complex accounting/bookkeeping features you might need. There is some limitation to customization as well.
Jen Garfinkel-Canseco | TrustRadius Reviewer

HoneyBook

I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Tiffany Waddell Tate | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Hiveage
HoneyBook
8.8
Customer data management / contact management
Hiveage
HoneyBook
8.1
Workflow management
Hiveage
HoneyBook
8.0
Opportunity management
Hiveage
HoneyBook
9.0
Integration with email client (e.g., Outlook or Gmail)
Hiveage
HoneyBook
9.1
Contract management
Hiveage
HoneyBook
10.0
Quote & order management
Hiveage
HoneyBook
9.8
Interaction tracking
Hiveage
HoneyBook
7.6

Customer Service & Support

Hiveage
HoneyBook
9.4
Case management
Hiveage
HoneyBook
9.5
Help desk management
Hiveage
HoneyBook
9.4

Marketing Automation

Hiveage
HoneyBook
7.4
Lead management
Hiveage
HoneyBook
7.4

CRM Project Management

Hiveage
HoneyBook
7.9
Task management
Hiveage
HoneyBook
6.6
Billing and invoicing management
Hiveage
HoneyBook
9.5
Reporting
Hiveage
HoneyBook
7.6

CRM Reporting & Analytics

Hiveage
HoneyBook
6.4
Customizable reports
Hiveage
HoneyBook
6.4

Customization

Hiveage
HoneyBook
8.4
Custom fields
Hiveage
HoneyBook
9.1
Custom objects
Hiveage
HoneyBook
7.6

Security

Hiveage
HoneyBook
6.8
Single sign-on capability
Hiveage
HoneyBook
7.4
Role-based user permissions
Hiveage
HoneyBook
6.3

Platform

Hiveage
HoneyBook
8.3
Mobile access
Hiveage
HoneyBook
8.3

Pros

Hiveage

  • Setting up to receive online payments from a number of payment processors was quick and easy, and the range of processors was excellent.
  • Invoicing and recurring invoicing were easy and straightforward to use, and clients liked it as well.
  • The entire system is user-friendly and very easy to use for anyone. It has all the basics you need for billing/invoicing for a small business and is especially ideal for freelancers.
Jen Garfinkel-Canseco | TrustRadius Reviewer

HoneyBook

  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Melody Alexander | TrustRadius Reviewer

Cons

Hiveage

  • Mobile app still needed some work, but they were going in the right direction.
  • Would like to see them add more accounting/bookkeeping functions.
  • Preferred the old pricing structure vs the current one.
Jen Garfinkel-Canseco | TrustRadius Reviewer

HoneyBook

  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
Alyssa Parr | TrustRadius Reviewer

Usability

Hiveage

No score
No answers yet
No answers on this topic

HoneyBook

HoneyBook 8.8
Based on 5 answers
When I was onboarded I was given a complete walk-through, and as new items are added they do a great job of utilizing help videos and tutorials.
Ce'Erica Christine Allen | TrustRadius Reviewer

Support Rating

Hiveage

No score
No answers yet
No answers on this topic

HoneyBook

HoneyBook 9.0
Based on 5 answers
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Dana Sacco | TrustRadius Reviewer

Alternatives Considered

Hiveage

Hiveage and FreshBooks are actually pretty comparable. I tested both before choosing Hiveage. At the time that I chose Hiveage, the reason for choosing it was that the pricing was cheaper with their old pricing structure (you could select what features you did and didn't need as "modules" and just pay for what you used). The pricing is now comparable and both offer the same features, and similar ease-of-use.
Jen Garfinkel-Canseco | TrustRadius Reviewer

HoneyBook

We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
Anonymous | TrustRadius Reviewer

Return on Investment

Hiveage

  • Hiveage was perfect for my small business when I was smaller, and it worked well to get invoices paid online from clients quickly and easily.
  • The invoices were professional-looking, and the ease of use to make payments made clients happy.
  • Keeping track of time for billing to specific projects was advantageous as well.
Jen Garfinkel-Canseco | TrustRadius Reviewer

HoneyBook

  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Kristin Cole | TrustRadius Reviewer

Screenshots

Pricing Details

Hiveage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hiveage Editions & Modules

Additional Pricing Details

HoneyBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HoneyBook Editions & Modules

Edition
Unlimited Plan - Annual$3901
Starter Plan$92
Unlimited Plan - Monthly$392
  1. Year
  2. Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Hiveage
8.0
HoneyBook
9.3

Usability

Hiveage
HoneyBook
8.8

Support Rating

Hiveage
HoneyBook
9.0

Add comparison