Likelihood to Recommend Do you have VMWare? Yes I can back it up. Do you have Hyper-V? Yes I can back it up. That in itself should speak for itself. Altaro has really given a great deal into their software, not only making it easy to use, BUT also a really good and reliable product where you can support your workloads hassle-free, and super lightweight
Read full review Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
Read full review Pros Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running. Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost. Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective. Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play. Read full review Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them. Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software. Read full review Cons More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too. It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive. Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues. Read full review Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore. Individual file backup: more granular settings for backup. Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name. Option to recovery security key. Read full review Likelihood to Renew It simply works and it is making our lives easier. The renewal process is also really good
Read full review Usability A lot of people in the technical industry deliver what I would call snack crackle pop topics, where the software gets over complicated, and they drown people in all the "fancy" features. Altaro, from my point of view" has designed the software to be super usable, easy to implement, as well as support. It is really one of the best designs
Read full review Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery
Read full review Support Rating One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
Read full review We have an Italian support partner, they are been very good b7y the first moment.
All the partners are followed with a lot of attention, even the little ones.
there is a site where you can learn everything, the single parts of the product are described perfectly.
Every it specialist should evaluate it.
Read full review Implementation Rating Altaro has really designed their product so well that you can honestly implement this within a couple of minutes
Read full review Alternatives Considered The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.
Read full review Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
Read full review Return on Investment Restoring our primary ERP VM has already saved many hours of rebuilding from data backups, so that in itself already gave us an excellent ROI for having Altaro running. The quick and easy setup also makes sense for a fast ROI as we didn't need to spend much time or effort in its set up. Lastly, any other restores we have done for retrieving files or testing backups were so simple and easy to do that the process didn't take long and saved us time and cost. Read full review There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI. The best thing to happen to our ROI is the growth brought in by very happy clients. Read full review ScreenShots