TrustRadius

HotTelecom vs. KrispCall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HotTelecom
Score 10.0 out of 10
N/A
Beta Company's HotTelecom is a service that consists of a wide range of VoIP needs with over 6000 virtual phone numbers both local and mobile for business, designed to present an easy to use and affordable means of communication. HotTelecom offers virtual phone numbers, toll-free numbers, SMS numbers, SMS numbers for registration and multi-channel numbers, and virtual PBX set-up. All these come with clear-voice technology, for high sound quality.
$5
Monthly fee + connection fee
KrispCall
Score 7.3 out of 10
N/A
KrispCall is a phone app for businesses that integrates with a CRM. With access to phone numbers in over 100 countries, It can be used to maintain a consistent and professional image wherever a business operates. KrispCall includes a Power Dialer for sales teams, enabling lead connections, while Call Coaching allows managers to provide real-time guidance, optimizing every interaction for success. The Bulk SMS feature amplifies outreach efforts, driving targeted…
$15
per month per user
Pricing
HotTelecomKrispCall
Editions & Modules
Virtual fax number
$30
Monthly fee + connection fee
Virtual PBX
$65
Monthly fee
Direct virtual phone number
from 5
Monthly fee + connection fee
Virtual SMS number
from 7
Monthly fee + connection fee
Toll-free (800) number
from 7
Monthly fee + connection fee
Essential
$15
per month per user
Standard
$40
per month per user
Enterprise
Custom
Offerings
Pricing Offerings
HotTelecomKrispCall
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEach price is the price of monthly fee. There might be an additional connection fee for the products.20% discount for annual pricing.
More Pricing Information
Community Pulse
HotTelecomKrispCall
Features
HotTelecomKrispCall
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
HotTelecom
10.0
5 Ratings
22% above category average
KrispCall
8.3
1 Ratings
3% above category average
Hosted PBX10.05 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.05 Ratings9.01 Ratings
Call reports10.05 Ratings8.01 Ratings
Directory of employee names00 Ratings8.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
HotTelecom
10.0
5 Ratings
18% above category average
KrispCall
8.6
1 Ratings
3% above category average
Answering rules10.05 Ratings8.01 Ratings
Call recording10.05 Ratings9.01 Ratings
Call park10.05 Ratings8.01 Ratings
Call screening10.05 Ratings10.01 Ratings
Message alerts10.05 Ratings8.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
HotTelecom
9.0
5 Ratings
12% above category average
KrispCall
9.0
1 Ratings
12% above category average
Audio conferencing9.05 Ratings9.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
HotTelecom
-
Ratings
KrispCall
8.0
1 Ratings
1% below category average
Mobile app for iOS00 Ratings8.01 Ratings
Best Alternatives
HotTelecomKrispCall
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HotTelecomKrispCall
Likelihood to Recommend
10.0
(5 ratings)
7.0
(1 ratings)
Support Rating
9.6
(4 ratings)
-
(0 ratings)
User Testimonials
HotTelecomKrispCall
Likelihood to Recommend
Beta Company
When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.
MB
Max Barashev
Internet Marketing Manager
Read full review
KrispCall
It's well suited for sales and support environments where you need to give live coaching or real time feedback to your team members. It also helps when you have to take some strategic decisions, specifically if you are working in. support environments to identify trends, spikes in call volume, etc, and the virtual receptionist is a great help, too when the call volume is higher. For me in sales it helps with live monitoring, auto-transcript of calls, call tagging etc.
Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Read full review
Pros
Beta Company
  • Friendly and responsive customer support.
  • Wide geographical coverage.
  • It's easy to set up.
  • High-quality phone calls.
  • There are a lot of additional services available.
Jacob Martin | TrustRadius Reviewer
Jacob Martin
Cloud Engineer
Read full review
KrispCall
  • Ability to do live monitoring of calls whenever I need to provide real time feedback to my team members as it also ensures smooth interaction
  • Liked the option of auto-transcription whenever I am in a hurry and need just basic transcript of what happened on the call
  • Call Analytics is also great for you to help identify trends, and get some granular data points for making some strategic decisions
Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Read full review
Cons
Beta Company
  • Video calling is not available as a feature.
Verified User
Anonymous
Read full review
KrispCall
  • Integration with Salesforce isn't there, which I believe every software must have these days.
  • No bulk SMS feature
Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Read full review
Support Rating
Beta Company
We are totally satisfied with help Customer Support. They were quick and responsive
Valeria Tkachenko | TrustRadius Reviewer
Valeria Tkachenko
PR Specialist
Read full review
KrispCall
No answers on this topic
Alternatives Considered
Beta Company
No answers on this topic
KrispCall
I am not a decision maker who decides whether to buy a software or not but yes Krispcall has a lot of advantages compared to other vendors in the similar lines and one of them is it being cost efficent.
Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Read full review
Return on Investment
Beta Company
  • We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.
Verified User
Anonymous
Read full review
KrispCall
  • seamless process for live feedback and monitoring
  • helpful in strategic decision making
  • reduce the burden of listening to the calls, as at times auto-transcript does the job for you
Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Read full review
ScreenShots

HotTelecom Screenshots

Screenshot of Personal account on the website. User can perform an order there.

KrispCall Screenshots

Screenshot of KrispCall’s AI-driven phone system.Screenshot of a few of the CRMs that KrispCall can integrate with.Screenshot of some of the Local, International & Toll-Free Numbers available, across 100+ countries, to stay connected with clients worldwide.Screenshot of the Power Dialer, enabling users to make more calls quickly and effectively, driving better results.Screenshot of an example of the real-time call coaching, including listening, whispering, and barging,that guides and supports teams during calls.Screenshot of an example of the centralized communication channels that are organized and accessible with the Callbox, which consolidates calls, SMS, voicemails, and recordings into a single dashboard.