HotTelecom vs. Solgari Cloud Communications

When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.

Excellent for small and large companies. Great for sales staff who need to work remotely. No need for inside sales to be in the office all the time.

Incentivized

• Friendly and responsive customer support.
• Wide geographical coverage.
• It's easy to set up.
• High-quality phone calls.
• There are a lot of additional services available.

• Great call quality
• Love that I've been able to listen into sales calls
• Love that I've been able to record all our sales calls
• Love that I've been able to whisper to staff on their sales calls, helping to answer the clients questions whilst they are still on the call
• Great cloud technology that supports sales staff working remotely

Incentivized

• Video calling is not available as a feature.

• 3CX keypad could be more intuitive

Incentivized

We are totally satisfied with help Customer Support. They were quick and responsive

Solgari is way better than Skype or Google hangouts. I love the simplicity of it's usage and how easy the sales team can listen into and records calls.

Incentivized

• We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.

• Kept our costs low
• Accelerate our revenue as the software is great for coaching new hires and sales staff

Incentivized