HouseCall Pro vs. imeetify vs. ServiceTitan

Smaller companies (less than 30 employees) and where their isn't recurring services. It's great for one-time service providers.

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It is well suited for external meeting set up where different calendars can easily be synced up making it easy for the clients as well to attend meetings The problem is with the external API that it does not support especially with different collaboration soft wares. Can be better with different operation systems.

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ServiceTitan seems to be incredibly customizable depending on what is needed, and therefore I would recommend it in any case where customers and jobs are recorded and scheduled. It can be used in a variety of ways and has multiple functions, including revenue and inventory tracking. Whether a big or small company, I feel with proper training anyone could utilize ServiceTitan very effectively to improve both productivity and record-keeping.

Incentivized

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• Schedule
• Organize jobs
• User-friendly
• Great customer communication

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• Proper sync with all the calendars
• Available for all the time zones
• Easy interface

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• Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
• Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
• Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.

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• Custom Fields on Invoices
• Labeling Estimates as Quotes or Proposals
• Custom Forms

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• Home applications
• Colour palate can be more user friendly
• Available in different language, especially Japanese.

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• We'd like to be able to text estimates (currently, email is the only function)
• We'd like to have audit trails on Customer and Location records (currently only at the job level)
• We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.

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It is much easier to adopt than other FSMs we have tried. While easy to adopt, it is robust and powerful. We were up and running in a matter of days, not weeks.

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I rarely run into any issues while using ServiceTitan other than the occasional scheduled maintenance. It is very intuitive and easy to learn, with many capabilities that can be suited to any job position in a business. The functions are consistent regardless of your department or use case, and can be easily customized to fit any and all of a company's needs.

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Knowify has job costing but lacks the ability to invoice in the field and requires more work from [the] office staff.

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imeetify is easy to use and user-friendly. The interface is super cool and attracts users. Saves a lot of time, less adoption required, easy to sync with all calendars, easy to renew, less confusing. more time saving, and more focus on productivity rather than on operational stuff. The menu is simple and easy to navigate.

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autotask has a sales team that can work with you to understand your specific business scenario. They have offered to scope an integration project with us. We are looking forward to making progress on a tailored solution with them

• Doubled by profit and income.
• Cut my office work in half.
• Improved customer satisfaction

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• Time saving and made KPI achievable easy.
• Less coordination
• Feasibility

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• We can more effectively retain customers and send them offers if it's been a while since their last visit.
• Our cash flow has dramatically improved because now the technicians invoice everything.
• We can get estimates out the door within the hour, not days later.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info