HouseCall Pro vs. QuickBooks Time

[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs

Incentivized

It would be very useful for certain remote jobs that require a high level of presence, as in the case of web development, or remote maintenance sessions, so that when reviewing the work data it is possible to ensure that there will be no failures. By being able to include files in the management, from the equipment tab, it is possible to fully control the hours in which each change in these files were made.

Incentivized

• Online Booking
• Instant credit card funding
• Customer Text Notifications

Incentivized

• Support (their help desk team is incredibly helpful and always quick to respond).
• Ease of access and use (the app is user-friendly an intuitive, and the desktop version is equally as approachable).
• Manager functionality (it's useful to be able to clock employees in and out at multiple events on the same day by sorting them into different groups by manager/event).

Incentivized

• Job costing
• QBO integration
• Reporting

Incentivized

• The desktop version of the TSheets schedule does not have a search feature. This makes it challenging to find things you are looking for without extra work
• The app can be a bit buggy. Though it is a great app, there are many reasons that the app will stop syncing and can cause problems with staff scheduling

Incentivized

TSheets tech support people, like Shawn Sommer, from Tsheets. She has been instrumental, after terminating the person in charge of TSheets I was left with a learning curve too high to climb but after 10 mins of her instructions I was able to make payroll in no time. She cleared all errors that nobody had fixed before.
TSheets is not a vendor for me, TSheets is my partner in business. Thank you TSheets.

Our employees find TSheets easy to use and spend minimal time at reporting hours using it. As an administrator and user of the TSheets "data and information" I am extremely positive on the functionality and reporting that it has provided me. From its ease of set-up to training to reporting, TSheets has made us so much more efficient from an administration standpoint

Incentivized

I have never failed to have an issue resolved within minutes of contacting Support. Jen D recently assisted my with an export issue and I was back on track in less the 10 minutes. She was knowledgable and thought about the current and future contexts of the issue and assured there would be no recurrence next payroll.

I wasn't originally helping with the implementation so not sure.

Incentivized

Much easier to use.

Incentivized

Besides Intuit Payroll (Sage), the only program I've used is WorkBrain through Menards, and it's more as a scheduling guideline for management, employees don't use it to punch in or out or record hours. However, WorkBrain does show scheduling and it matches with a punch clock to record those hours. Every other place I've used has used either punch clocks or handwritten time cards. I think the TSheets is modern, user-friendly, convenient, accessible, and cost-effective for the owners. It also streamlines payroll for the Accountant instead of manually entering all hours for multiple employees by hand into a software program like Sage.

Incentivized

• Negative is time lost fixing books.
• Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
• [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.

Incentivized

• As a Microsoft Access software development shop, Help4Access could have built ourselves a time tracking system, but why reinvent the wheel?
• tSheets got us out of spreadsheets and into the cloud in days not months.
• The ROI the first year is over $5,000.

Incentivized