Hoxhunt vs. Huntress

If emails are used for confidential communication, Hoxhunt is a HUGE benefit. I have caught myself feeling lax over emailing and clicking links. Hoxhunt makes you really evaluate safety and legitimacy of the emails that are received. We even have laughs about it at staff meetings where staff admit to getting "hoxhunted" and clicking a fake link.

Incentivized

Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.

Incentivized

• Training Packages - They cover a wide range of topics that spam emails, social media and physical security such as USB sticks
• Achievements as incentives - The gaming style of collecting achievements and stars for reporting emails or completing training incentivizes people to engage in a consistent and enthusiastic way.
• Training Emails - They are able to replicate phishing emails in a realistic way, so it isn't easy to spot straight away meaning we now look at every email with a critical eye which makes us safer.

Incentivized

• Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
• Very quiet. If they alert, it is a thing.
• Very good at remediation.
• They communicate extremely well when it matters.
• While there are the most extensive products more often than not they are the first to alert us to a threat.

Incentivized

• I wish you could report emails without having to open them.
• It's hard to have access to your dashboard except when you're reporting an email.
• Would be nice if you kept us informed of other trends in cybercrime in addition email scams.
• I'd like to learn more about deep fakes and if there's a way to protect oneself... Is there a way to detect those?

Incentivized

• Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
• Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
• Support for non-Windows OSes for consistency in a network
• It would be nice to seed canary files in custom shares on servers.

Incentivized

Hoxhunt has been great! End users learn quickly and throughout their daily work

Incentivized

it is very easy to use. it is clear and provides information as to why the type of email is one to look out for. It automatically takes you to the required information when you have spotted that it is a Hoxhunt email.

Incentivized

We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.

Incentivized

Symantec was something I used in my previous company, it had some issues once in a while where I had to re-generate the code for my new ID. I know its for over all protection, but if I didn't have my phone that day, I'd be unable to log in. Hoxhunt helps that way as there is a SSO authentication and needs the fingerprint, I guess it works different for different companies based on their regulations and privacy protection. Haven't really used any other tool like this

Incentivized

Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but Huntress is a new layer of security that fits between the OS and AV layers to provide additional information, monitoring, and detection. With Huntress backing the MSP, [it] sure does help as well.

• Mitigating potential threats allows for a continuous workflow
• Reducing the incidence of information leakage allows the company to maintain its competitiveness based on its capacity for innovation.
• It allows our IT security department to detect those users who need better cyber security training.
• The efforts of our IT engineers are now focused on finding improvements, and not on solving problems derived from the computer infection.

Incentivized

• We have been able to lower operational costs by shifting to Huntress.
• We've been able to cut costs to our clients by utilizing Huntress over competing products.
• In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.

Incentivized