HPE Aruba Networking ClearPass Policy Manager vs. PingOne from Ping Identity

Aruba ClearPass is suited well for large enterprise networks with many connecting buildings and branches. Aruba ClearPass protects your endpoints from unauthorized or unknown devices accessing your network. You can apply policies that prevent devices from meeting the required policies in ClearPass. ClearPass will allow only authorized access for devices that are using the policies.

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Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].

• You can use ClearPass authenticate using wired and wireless network devices. This is helpful that you don't have to have multiple systems to accomplish this.
• Because devices can have different purposes Clearpass can configure groups that will specify what access they have. You can use parameters such as vendor or mac address so clearpass know what group to push them to.
• It is very easy to view device logs. This is really helpful to troubleshoot auth issues. Once you find the device Clearpass provides more than enough info to know what the issue is and to fix it.

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• Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
• Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
• Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.

• Going to the end of the page to edit the rules and save them later causes problems.
• An AND operation can be performed within a rule, but an OR operation cannot. therefore having to write too many rules
• The license structure seems very complex at first.

• PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
• The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
• PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.

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It's a great product, does what we expect from it however it's not easy to set up. You'll likely need an integrator to assist

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Though Aruba ClearPass offers a lot of insight and features, it is not the easiest to navigate. A lot of other systems can be figured out as you go, but Aruba ClearPass often requires a lot of research in order to set something up correctly. It's not always easy to find what you're looking for. Once you learn the basics, it becomes a lot more manageable, but it's definitely worth investing in some sort of training.

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Ping's solutions are a powerful tool, but with that comes the need for skills to operate them. It's not easy for inexperienced engineers to run. From the end-user perspective, it is fully customizable and can be as seamless as you need.

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We have it as a cluster

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It’s very responsive

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This product has consistently provided the results needed from it and when issues arose, Aruba TAC was able to provide support effectively. In the previous question, I stated that Aruba Wireless is used as well. With those systems in place with ClearPass troubleshooting becomes much easier. I am sure other issues may arise if calling support while using another vendor for wireless such as Cisco, Juniper, etc.

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Really good customer support, we always receive what we need. Sometimes instead of [a] solution (which have to be developed) we are receiving [a] work around, which is helping ad hoc. Then after time [needed for support to] develop fix we are receiving full fix or we [are] just waiting for new version of the product where our "bugs" are fixed.

From my experience, ClearPass has been the best NAC server of all I've seen. Even though configuration is somewhat hard and it's hard to get training, once you learn how to configure it it works very well. The policies are very granular and scalable and the interface is a well-done web GUI that does not need any extra plugins installed, as some of Cisco's product require. There are many more options than with FortiNAC, and many more integration options. Also, troubleshooting and logging is good.

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PingOne from Ping Identity is the clear winner here. I can say this because the cost of their service is very worth it, and their service offers more than their competitors. In addition to that, this software is still improving daily, which only means that there is still more to come, and their Developers are giving their fair share of service to keep their software the best.

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It’s very reliable

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Got the job done

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• ClearPass has streamlined everything so we don't have to have as many people managing our device auth systems.
• Our Security team loves that ClearPass can deny unauthorized users and devices from the network. This alone has probably saved us a lot of money and headaches.

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• The TCO for our deployment of Ping will be over a million dollars/year less to operate compared to the systems it replaces.
• Moving the organization to federated protocols allows greater flexibility in our cloud migration strategy and zero trust designs.
• Operating with federated protocols internally facilitates M&A and divestiture activities.

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