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HPE Systems Insight Manager (discontinued) vs. Splunk IT Service Intelligence (ITSI)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HPE Systems Insight Manager (discontinued)

    Score9 out of 10
    N/AHPE Systems Insight Manager (SIM) was a solution for managing hardware across a variety of HP servers, in addition to storage and networking product. Some key features include: Inventory Management and Reporting, Health Management, and Firmware and System Software Updates Management. The product has been discontinued, and is no longer available for sale.N/A

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
    Pricing
    HPE Systems Insight Manager (discontinued)Splunk IT Service Intelligence (ITSI)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HPE Systems Insight Manager (discontinued)Splunk IT Service Intelligence (ITSI)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HPE Systems Insight Manager (discontinued)Splunk IT Service Intelligence (ITSI)
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    20 Answers
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    HPE Systems Insight Manager (discontinued)Splunk IT Service Intelligence (ITSI)
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    Enterprises
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    DX Spectrum
    Score7 out of 10
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    User Ratings
    HPE Systems Insight Manager (discontinued)Splunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.9
    (2 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HPE Systems Insight Manager (discontinued)Splunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    Discontinued Products
    This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products
    Incentivized
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    Pros
    Discontinued Products
    • One point of view the events of servers's farm.
    • Tools that show an inventory update of hardware componenet of each servers.
    • Include a wonderful module that permit to upgrade remotely the firmware of all of them.
    Incentivized
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
    • This software also sometimes struggles handling larger environments.
    • This software also has issues managing environments that aren't set up perfectly.
    Incentivized
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    Usability
    Discontinued Products
    The gui is really useful to do many things. We are a compliance team that hace a reduce user con this platform that they are using on its monsthly technical audit. Ther are very happy with SIM. In the other hand, they are a sysadmin teams that usually use SIM all of day to detect a reporte to HPE Technical Support for hardware fail. All of then are on the moon with SIM.
    Incentivized
    Read full review
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
    Read full review
    Implementation Rating
    Discontinued Products
    It's good for small organizations that use HP branded equipment
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    The project of deploy SIM in our company came from one project to buy HPE Hardware and sevice for Data Center.Fastly we knew that the potenciality of this product over the new HPE's servers, switches and storages.Nowaday, our Data Centers have device from different vendors like Lenovo, Dell and HPE. For example we have Dell OpenManage for managing Dell Powereldge servers. And in comparative with SIM is useless for no technical user.
    Incentivized
    Read full review
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
    • This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
    • I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.
    Incentivized
    Read full review
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    ScreenShots