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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HRdirect Smart Apps

    Score7 out of 10
    Small Businesses (1-50 employees)
    HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance…N/A

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A
    Pricing
    HRdirect Smart AppsQuickBooks Desktop Pro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HRdirect Smart AppsQuickBooks Desktop Pro
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.—
    More Pricing Information
    Community Pulse
    HRdirect Smart AppsQuickBooks Desktop Pro
    Considered Both Products
    ComplyRight
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    29 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    25 Answers
    Features
    HRdirect Smart AppsQuickBooks Desktop Pro
    Human Resource Management
    Comparison of Human Resource Management features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    10.0
    1 Ratings
    20% above category average
    QuickBooks Desktop Pro
    -
    Ratings
    Employee demographic data10.01 Ratings00 Ratings
    Job profiles and administration10.01 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)10.01 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    1.0
    1 Ratings
    157% below category average
    QuickBooks Desktop Pro
    -
    Ratings
    Approval workflow1.01 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    10.0
    1 Ratings
    19% above category average
    QuickBooks Desktop Pro
    -
    Ratings
    View and generate pay and benefit information10.01 Ratings00 Ratings
    Update personal information10.01 Ratings00 Ratings
    View company policy documentation10.01 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    1.0
    1 Ratings
    153% below category average
    QuickBooks Desktop Pro
    -
    Ratings
    Report builder1.01 Ratings00 Ratings
    Pre-built reports1.01 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    1.0
    1 Ratings
    156% below category average
    QuickBooks Desktop Pro
    -
    Ratings
    New hire portal1.01 Ratings00 Ratings
    Manager tracking tools1.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    -
    Ratings
    QuickBooks Desktop Pro
    6.6
    69 Ratings
    14% below category average
    Pay calculation00 Ratings6.364 Ratings
    Benefit plan administration00 Ratings6.338 Ratings
    Direct deposit files00 Ratings6.656 Ratings
    Salary revision and increment management00 Ratings6.352 Ratings
    Reimbursement management00 Ratings7.754 Ratings
    Customization
    Comparison of Customization features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    -
    Ratings
    QuickBooks Desktop Pro
    5.7
    43 Ratings
    28% below category average
    API for custom integration00 Ratings6.535 Ratings
    Plug-ins00 Ratings5.039 Ratings
    Security
    Comparison of Security features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    -
    Ratings
    QuickBooks Desktop Pro
    8.5
    101 Ratings
    4% above category average
    Single sign-on capability00 Ratings8.482 Ratings
    Role-based user permissions00 Ratings8.695 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    -
    Ratings
    QuickBooks Desktop Pro
    8.5
    117 Ratings
    8% above category average
    Dashboards00 Ratings8.4100 Ratings
    Standard reports00 Ratings8.9117 Ratings
    Custom reports00 Ratings8.1114 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    -
    Ratings
    QuickBooks Desktop Pro
    7.5
    124 Ratings
    2% below category average
    Accounts payable00 Ratings9.3119 Ratings
    Accounts receivable00 Ratings9.2121 Ratings
    Cash management00 Ratings9.2107 Ratings
    Bank reconciliation00 Ratings9.7119 Ratings
    Expense management00 Ratings9.4108 Ratings
    Time tracking00 Ratings7.451 Ratings
    Fixed asset management00 Ratings5.669 Ratings
    Multi-currency support00 Ratings6.931 Ratings
    Multi-division support00 Ratings8.958 Ratings
    Regulations compliance00 Ratings8.342 Ratings
    Electronic tax filing00 Ratings8.355 Ratings
    Self-service portal00 Ratings5.941 Ratings
    Global Financial Support00 Ratings4.217 Ratings
    Primary and Secondary Ledgers00 Ratings7.240 Ratings
    Intercompany Accounting00 Ratings7.943 Ratings
    Localizations00 Ratings4.219 Ratings
    Journals and Reconciliations00 Ratings8.876 Ratings
    Enterprise Accounting00 Ratings6.838 Ratings
    Configurable Accounting00 Ratings7.647 Ratings
    Centralized Rules Framework00 Ratings5.427 Ratings
    Standardized Processes00 Ratings8.555 Ratings
    Inventory Management
    Comparison of Inventory Management features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    -
    Ratings
    QuickBooks Desktop Pro
    5.8
    59 Ratings
    23% below category average
    Inventory tracking00 Ratings6.056 Ratings
    Automatic reordering00 Ratings6.035 Ratings
    Location management00 Ratings6.032 Ratings
    Manufacturing module00 Ratings5.218 Ratings
    Order Management
    Comparison of Order Management features of HRdirect Smart Apps and QuickBooks Desktop Pro
    Feature
    HRdirect Smart Apps
    -
    Ratings
    QuickBooks Desktop Pro
    6.8
    77 Ratings
    8% below category average
    Pricing00 Ratings7.555 Ratings
    Order entry00 Ratings8.555 Ratings
    Credit card processing00 Ratings7.251 Ratings
    Cost of goods sold00 Ratings8.063 Ratings
    Order Orchestration00 Ratings5.220 Ratings
    End-to-end order visibility00 Ratings6.123 Ratings
    Order exception Resolution00 Ratings5.218 Ratings
    Best Alternatives
    HRdirect Smart AppsQuickBooks Desktop Pro
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    UZIO
    Score9.4 out of 10
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    Score4.2 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HRdirect Smart AppsQuickBooks Desktop Pro
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.5
    (135 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.0
    (19 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (42 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (2 ratings)
    Support Rating
    1.0
    (1 ratings)
    1.2
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (6 ratings)
    CPA Rating
    -
    (0 ratings)
    8.5
    (22 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HRdirect Smart AppsQuickBooks Desktop Pro
    Likelihood to Recommend
    ComplyRight
    UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
    Incentivized
    Read full review
    Intuit
    For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
    Read full review
    Pros
    ComplyRight
    • Initially, you were able to see all activity and drill down for details.
    • It was easy-access for all our employees in the 7 states we operate in.
    • It provided tracking for the managers.
    • Payroll had access to all PTO requests.
    Incentivized
    Read full review
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
    Read full review
    Cons
    ComplyRight
    • HRdirect performed an upgrade in 2019 and that's where things went awry.
    • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
    • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
    • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
    • The print option was not longer functional.
    • The online help request form was no longer accessible.
    Incentivized
    Read full review
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
    Read full review
    Likelihood to Renew
    ComplyRight
    As previously described, there are too many unresolved issues.
    Incentivized
    Read full review
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
    Read full review
    Usability
    ComplyRight
    No answers on this topic
    Intuit
    The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
    Incentivized
    Read full review
    Reliability and Availability
    ComplyRight
    No answers on this topic
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
    Read full review
    Support Rating
    ComplyRight
    Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
    Incentivized
    Read full review
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
    Read full review
    In-Person Training
    ComplyRight
    No answers on this topic
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    Implementation Rating
    ComplyRight
    No answers on this topic
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
    Read full review
    Alternatives Considered
    ComplyRight
    No answers on this topic
    Intuit
    We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
    Incentivized
    Read full review
    Return on Investment
    ComplyRight
    • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
    • Harassment training module is excellent.
    Incentivized
    Read full review
    Intuit
    • Training time is low compared to other accounting packages
    • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
    • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
    Incentivized
    Read full review
    ScreenShots

    HRdirect Smart Apps Screenshots

    Screenshot of EMPLOYEE RECORDS
Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar Sync