QuickBooks Desktop Pro - great value for small to medium sized businesses
May 02, 2021

QuickBooks Desktop Pro - great value for small to medium sized businesses

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Desktop Pro

QuickBooks Desktop Pro is used by three employees - the bookkeeper, the controller, and the CEO, to do all the accounting at the company. It handles payroll, accounts payable including half a dozen employee credit cards, accounts payable, accounts receivable, and cost accounting for our DoD and NIH contracts (which need to be DCAA [compliant]).

Pros

  • Easy to use and learn
  • Flexible
  • Efficient

Cons

  • Cost accounting is somewhat cumbersome
  • Integration with 3rd party payroll could be more efficient
  • This is the desktop version, and our version does not handle touch screens or two-fingered touchpad very well
  • Training time is low compared to other accounting packages
  • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
  • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.

Do you think QuickBooks Desktop Pro delivers good value for the price?

Yes

Are you happy with QuickBooks Desktop Pro's feature set?

Yes

Did QuickBooks Desktop Pro live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Desktop Pro go as expected?

Yes

Would you buy QuickBooks Desktop Pro again?

Yes

Easy to train, easy to use, overall great value for small companies. Job costing is its weakest link.
No phone or email [support]. Company help pages are not the greatest. But there is extensive online user-community support which makes up for the company's lack of effort.
Job cost [accounting] feels like an add-on. It works once you have it set up, but it makes it is easy for staff to make mistakes. It handles accounts well, but assigning expenses to projects and departments is [cumbersome]. Integration with [third-party] payroll is similar. Breaking down payroll to department and job is complex and easy to mess up.

QuickBooks Desktop Pro Feature Ratings

6.6
Accounts payable
9
Accounts receivable
8
Cash management
8
Bank reconciliation
10
Expense management
8
Time tracking
5
Fixed asset management
4
Multi-currency support
Not Rated
Multi-division support
5
Regulations compliance
6
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
6
Enterprise Accounting
Not Rated
Configurable Accounting
6
Centralized Rules Framework
5
Standardized Processes
6
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
6.0
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
5
Cost of goods sold
7
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
5.4
Pay calculation
5
Benefit plan administration
4
Direct deposit files
5
Salary revision and increment management
6
Reimbursement management
7
7.3
Dashboards
5
Standard reports
8
Custom reports
9
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
5.0
Role-based user permissions
4
Single sign-on capability
6

Comments

More Reviews of QuickBooks Desktop Pro

  1. Home
  2. Accounting Software
  3. QuickBooks Desktop Pro Reviews
  4. User Review of QuickBooks Desktop Pro