Hubdoc vs. Payoneer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hubdoc
Score 8.9 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
Payoneer
Score 7.6 out of 10
N/A
Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.N/A
Pricing
HubdocPayoneer
Editions & Modules
Starting Price
$12.00
per month
No answers on this topic
Offerings
Pricing Offerings
HubdocPayoneer
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubdocPayoneer
Features
HubdocPayoneer
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Hubdoc
-
Ratings
Payoneer
1.3
9 Ratings
139% below category average
Fraud Detection00 Ratings2.48 Ratings
API or SDK00 Ratings1.04 Ratings
Recurring Payment Support00 Ratings1.16 Ratings
Billing and Invoicing Support00 Ratings1.09 Ratings
Global Support00 Ratings1.19 Ratings
Payment Form Acceptance00 Ratings1.18 Ratings
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HubdocPayoneer
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User Ratings
HubdocPayoneer
Likelihood to Recommend
10.0
(14 ratings)
1.0
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
3.0
(3 ratings)
1.0
(2 ratings)
User Testimonials
HubdocPayoneer
Likelihood to Recommend
Xero
When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
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Payoneer
Although the withdrawal is limited to the ACH US accounts, as they aren't real bank accounts, it's a convenient way to get paid fast from Stripe, although if there is a small fee or a chargeback as these are way in payments only, it becomes a nightmare to fix those problems. It does allow the bank accounts to be accepted with Stripe. For any kind of ACH payment to vendors, the service is way too limited, I wasn't able to pay anyone, unless I use the card to do it, as any regular card. In my experience, I think Import export, international trade transactions or high ticket items are impossible due to the small upper limits, for instance I can't use it to pay a vendor for a regular inventory of the latest iPhones(more than a million dollars for just a few items), nor to get paid by an overseas buyer(for instance my clients in Dubai), that buy these items on a daily basis, for these operations is just not suited.
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Pros
Xero
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
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Payoneer
  • It is very well accepted world wide and also accepts more than 150 currencies.
  • A decent and nominal exchange rates of currency as compared to similar platforms like PayPal.
  • I can keep track of all the transactions, payments, balance, etc using Payoneer.
  • It is because of Payoneer we can grow our business globally.
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Cons
Xero
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
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Payoneer
  • The process of getting payment is a little bit complex in Payoneer as compared to PayPal.
  • Receiving of payments takes a very long time and it's not instant.
  • The customer service of Payoneer is not up to the mark and it takes a very long time to resolve simple issues.
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Likelihood to Renew
Xero
No answers on this topic
Payoneer
Payoneer helps me a lot on my online business journey, it gave me the support and functions that I want.
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Usability
Xero
I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
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Payoneer
No answers on this topic
Support Rating
Xero
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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Payoneer
The support is really awful. They send you generic answers, and actually don't really understand what is going on. For example, when our re-verification was stuck, support agents told me that the account is active and you can send a payment. I did that, my card was charged, but the payment was declined, because the account was not active
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Alternatives Considered
Xero
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
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Payoneer
Payoneer has outperformed them all, with speedier payments, a larger network, and international business accounts. We first tried a few different payment service providers before settling on this one, like PayPal, Payeer, and Skrill. But after all these years, Payoneer continues to provide us with the best services, features, and safety overall.
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Return on Investment
Xero
  • We are processing much faster than expected
  • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
  • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
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Payoneer
  • I can receive the money from anywhere around the world, and in any currency.
  • It converts the money directly into my local currency, hence becomes easy for us to track and withdraw money from our bank accounts.
  • Sometimes customer support lacks the ability to satisfy the customer requirements.
  • Required to make two different accounts for receiving and sending money.
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