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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot CRM

    Score8.4 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Jaspersoft Community Edition

    Score7 out of 10
    N/AJaspersoft Community Edition is a free product that offers embeddable pixel-perfect reports for Java apps and small workgroups.

    $0

    per month

    Pricing
    HubSpot CRMJaspersoft Community Edition
    Editions & Modules
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HubSpot CRMJaspersoft Community Edition
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HubSpot CRMJaspersoft Community Edition
    Considered Both Products
    HubSpot
    No answer on this topic
    Cloud Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    1607 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    1204 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    1617 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    1040 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    1010 Answers
    No answers on this topic
    Features
    HubSpot CRMJaspersoft Community Edition
    Sales Force Automation
    Comparison of Sales Force Automation features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    8.0
    1716 Ratings
    2% above category average
    Jaspersoft Community Edition
    -
    Ratings
    Customer data management / contact management8.91661 Ratings00 Ratings
    Workflow management8.41631 Ratings00 Ratings
    Territory management4.9184 Ratings00 Ratings
    Opportunity management8.41563 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.71680 Ratings00 Ratings
    Contract management7.9185 Ratings00 Ratings
    Quote & order management7.81152 Ratings00 Ratings
    Interaction tracking8.81623 Ratings00 Ratings
    Channel / partner relationship management8.2186 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    8.0
    1157 Ratings
    4% above category average
    Jaspersoft Community Edition
    -
    Ratings
    Case management8.31085 Ratings00 Ratings
    Call center management7.7927 Ratings00 Ratings
    Help desk management8.1993 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    8.9
    1513 Ratings
    14% above category average
    Jaspersoft Community Edition
    -
    Ratings
    Lead management8.91439 Ratings00 Ratings
    Email marketing8.91452 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    8.1
    1567 Ratings
    5% above category average
    Jaspersoft Community Edition
    -
    Ratings
    Task management8.31510 Ratings00 Ratings
    Billing and invoicing management7.8804 Ratings00 Ratings
    Reporting8.31403 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    8.2
    1538 Ratings
    7% above category average
    Jaspersoft Community Edition
    -
    Ratings
    Forecasting8.01220 Ratings00 Ratings
    Pipeline visualization8.51475 Ratings00 Ratings
    Customizable reports8.31432 Ratings00 Ratings
    Customization
    Comparison of Customization features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    8.0
    1470 Ratings
    5% above category average
    Jaspersoft Community Edition
    -
    Ratings
    Custom fields8.81450 Ratings00 Ratings
    Custom objects8.71269 Ratings00 Ratings
    Scripting environment6.3132 Ratings00 Ratings
    API for custom integration8.41045 Ratings00 Ratings
    Security
    Comparison of Security features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    9.0
    1430 Ratings
    7% above category average
    Jaspersoft Community Edition
    -
    Ratings
    Single sign-on capability9.01295 Ratings00 Ratings
    Role-based user permissions9.01374 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    8.0
    984 Ratings
    6% above category average
    Jaspersoft Community Edition
    -
    Ratings
    Social data8.0972 Ratings00 Ratings
    Social engagement8.1960 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    8.1
    1102 Ratings
    7% above category average
    Jaspersoft Community Edition
    -
    Ratings
    Marketing automation8.41104 Ratings00 Ratings
    Compensation management7.8728 Ratings00 Ratings
    Platform
    Comparison of Platform features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    7.9
    1293 Ratings
    4% above category average
    Jaspersoft Community Edition
    -
    Ratings
    Mobile access7.91302 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    -
    Ratings
    Jaspersoft Community Edition
    9.3
    28 Ratings
    13% above category average
    Pixel Perfect reports00 Ratings9.024 Ratings
    Customizable dashboards00 Ratings9.023 Ratings
    Report Formatting Templates00 Ratings10.023 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    -
    Ratings
    Jaspersoft Community Edition
    9.3
    26 Ratings
    15% above category average
    Drill-down analysis00 Ratings9.025 Ratings
    Formatting capabilities00 Ratings10.025 Ratings
    Integration with R or other statistical packages00 Ratings9.02 Ratings
    Report sharing and collaboration00 Ratings9.023 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    -
    Ratings
    Jaspersoft Community Edition
    9.4
    27 Ratings
    13% above category average
    Publish to Web00 Ratings10.022 Ratings
    Publish to PDF00 Ratings9.027 Ratings
    Report Versioning00 Ratings9.017 Ratings
    Report Delivery Scheduling00 Ratings10.024 Ratings
    Delivery to Remote Servers00 Ratings9.016 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    -
    Ratings
    Jaspersoft Community Edition
    9.3
    21 Ratings
    15% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings9.021 Ratings
    Location Analytics / Geographic Visualization00 Ratings10.018 Ratings
    Predictive Analytics00 Ratings9.02 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    -
    Ratings
    Jaspersoft Community Edition
    9.3
    26 Ratings
    9% above category average
    Multi-User Support (named login)00 Ratings9.024 Ratings
    Role-Based Security Model00 Ratings10.025 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.026 Ratings
    Single Sign-On (SSO)00 Ratings9.017 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    -
    Ratings
    Jaspersoft Community Edition
    9.3
    21 Ratings
    19% above category average
    Responsive Design for Web Access00 Ratings10.019 Ratings
    Mobile Application00 Ratings9.010 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.016 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of HubSpot CRM and Jaspersoft Community Edition
    Feature
    HubSpot CRM
    -
    Ratings
    Jaspersoft Community Edition
    9.5
    23 Ratings
    20% above category average
    REST API00 Ratings10.018 Ratings
    Javascript API00 Ratings9.019 Ratings
    iFrames00 Ratings10.016 Ratings
    Java API00 Ratings9.014 Ratings
    Themeable User Interface (UI)00 Ratings10.014 Ratings
    Customizable Platform (Open Source)00 Ratings9.013 Ratings
    Best Alternatives
    HubSpot CRMJaspersoft Community Edition
    Small Businesses
    Salesflare
    Score10 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubSpot CRMJaspersoft Community Edition
    Likelihood to Recommend
    8.6
    (1771 ratings)
    10.0
    (29 ratings)
    Likelihood to Renew
    9.9
    (32 ratings)
    5.8
    (5 ratings)
    Usability
    8.4
    (1619 ratings)
    9.0
    (5 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (25 ratings)
    10.0
    (8 ratings)
    Online Training
    -
    (0 ratings)
    4.0
    (1 ratings)
    Implementation Rating
    7.3
    (9 ratings)
    6.1
    (6 ratings)
    Configurability
    4.5
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.4
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HubSpot CRMJaspersoft Community Edition
    Likelihood to Recommend
    HubSpot
    I think HubSpot CRM is really worth it for small to large organizations who have at least 5 sales people. You really get more use out of the program the larger your sales team is. HubSpot CRM is such a robust program it does take time to learn and you need to be prepared to scale with it for years. You will be better at utilizing it after year 2 than year 1 for sure.
    Incentivized
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    Cloud Software Group
    Any scenario where you need to reach back into TIBCO support is something I would highly avoid. Most responses at the second round get you pointed to engaging their professional services. The general mentality seems to be "since our product acquisition cost is low, why don't you engage PS to get the value you need" If you are looking at enterprise scenarios, I would highly recommend looking at other more established products.
    Incentivized
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    Pros
    HubSpot
    • With a unified workflow, we can effortlessly update contact records, generate sales deals, and dispatch personalized marketing emails.
    • With Breeze AI, I can easily automate tasks by giving it the proper prompt. It doesn’t generate random text. It helps in managing tasks.
    Incentivized
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    Cloud Software Group
    • Very intuitive tool - An Advanced reporting user can figure out in a day on the end to end operations.
    • Easy customization - Simple changes in UI makes it less headache for the end user who maintains the tool. Being an open source product (offers Jasper web services) makes a lot developer friendly compared to SSRS, Cognos etc.
    • Easy Connectivity - Can connect to any data source (can connect to multiple data sources) for a single report - can be customized.
    • Community - A very strong community available online, videos - on basic how to questions, also provides assistance to use case specific scenarios.
    • Ease of Reporting - Can create a reports with in few clicks with out struggle.
    • Domain Designer - A very powerful tool you can create a dataset using clicks with out writing SQL code.
    • OnDemand Scheduling - A very good scheduling feature and a has got lot more simplistic compared to other popular tools like Cognos.
    • Jasper Studio - Very good programmatic tool (desktop tool) lets you customize the reports more company specific, can embed complex coding with 3rd party languages like Java, Groovy (scripting language).
    Incentivized
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    Cons
    HubSpot
    • The mobile app could be better. It is fine for quick updates or checking something on the go, but it feels limited compared to the desktop version.
    • In my time of using Hubspot, the dashboard UI has changed twice I think, and it certainly isn't helpful when you're trying to get used a new view entirely.
    • I have observed HubSpot CRM sometimes has issues with large lists, and shows incorrect number on the list page versus the detail page.
    • Search can be improved, because sometimes it misbehaves or doesn't show what is expected.
    Incentivized
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    Cloud Software Group
    • Easier to customize the Jasper Server GUI. More flexibility with the input controls look and feel and maybe more input control types to select from.
    • Have browser event functionality in the reporting itself.
    • An easier way to iterate through an object. Maybe an option that tells the report Java run-time to stop following the report sequential flow and first integrate through this stated object many times.
    • An easier way to create a list and add values to this list.
    • Maybe one could stipulate the process flow of what needs to be computed first in a given field.
    • The crosstab is a bit buggy on the Jasper studio side, so if that could be improved.
    • Better and more examples of custom components
    • The jive functionality on the tables needs an update. It looks so old and outdated.
    Incentivized
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    Likelihood to Renew
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
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    Cloud Software Group
    Even though there are challenges with Architecture, sizing and other areas with Jaspersoft provided that Jaspersoft comes up with the right set of innovation, performance, scalability, and documentation in future it will be great expansion (win-win) situation for the clients and as well as Jaspersoft.
    Incentivized
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    Usability
    HubSpot
    There is a steep learning curve with HubSpot compared to more rigid Client/Case Management APIs. The platform's openness can be overwhelming to navigate and to teach to those who are technologically challenged. Once you learn the navigation and the tools needed to complete tasks, it becomes easier. There was a lot of clutter on the navigation menu. If your subscription doesn't give you access to a tool, you should be able to deactivate it or remove it from the navigation, which could reduce the platform's overwhelming nature.
    Incentivized
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    Cloud Software Group
    The overall performance of this platform has been excellent. It is easy to work with the user interface. Creation of digital content and publishing on our social media platforms during marketing has been easy. Running our applications and upgrading our system to meet international standards has been successful. The user dashboard displays reports and performance of all departments effectively.
    Incentivized
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    Support Rating
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Incentivized
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    Cloud Software Group
    We have only had a couple of tickets to be open while using Jaspersoft. Each time we have a very prompte responses that would meet our expectations. We always felt that our issues were being address in a timely manner
    Incentivized
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    Online Training
    HubSpot
    No answers on this topic
    Cloud Software Group
    While the training was somewhat beneficial, a lot of what was taught to us was what we managed to figure out in the weeks prior. It did provide some useful tips and reference material, but overall something more tailored to our requirements would've been better.
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    Implementation Rating
    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Incentivized
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    Cloud Software Group
    New releases can be very buggy, also lacking when it comes to standard time zones and formats that are outside the US. As a company we never feel comfortable implementing a new release for at least 3-6 months due to errors that are found
    Incentivized
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    Alternatives Considered
    HubSpot
    Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.
    Incentivized
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    Cloud Software Group
    Crystal reports is very expensive and does not integrate well with java based servers. Jasper also provides community edition, if we every want to downgrade the use, we always have the option of eliminating the server and using the reports as they are. Jasper also give you the opportunity to build BI on case by base basis including Dashboards.
    Incentivized
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    Return on Investment
    HubSpot
    • When the decision came to explore a platform that would migrate our data and leave the transition as seamless as I would like to see more native options for automation possible, a number of products were suggested. Once we saw HubSpot CRM we knew it was for us. My division were the trial usage group...which has led to enterprise adoption and we couldn't be happier.
    • I wish I could say that the support team has been awesome... but we haven't needed to utilize them, which is a testimony in its own right. The couple of minor issues we had were largely user education issues and were quickly handled.
    • The commitment the entire HubSpot team has for, not just their clients, but anyone in business that is open to learn resonates with everything they do. I subscribed to their blog and the free resources they deliver is truly amazing and they deserve kudos.
    Incentivized
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    Cloud Software Group
    • Jaspersoft Community Edition has not had any significant impact on our ROI as we have purchased the commercial edition of the product.
    • The only impact on ROI is that when we bring on new developers, he or she can begin work using the community edition while awaiting the installation of the commercial edition.
    Incentivized
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    ScreenShots

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.