Humanity vs. Skedulo

It is a user-friendly tool that enables us to make real-time changes and specifically when we are in need of tracking and monitoring of our staff schedule Humanity does it well and provides us with working hours track.

Incentivized

Skedulo fits our needs for scheduling and uploading documentation for our medical research studies. Our phlebotomists are able to accept and decline jobs based on their availability and are able to give a decline reason. This is invaluable to us as time is important, and getting these appointments scheduled is imperative.

Incentivized

• It's easy to enter data
• Good at aggregating all up data

Incentivized

• Friendly UI
• Continuous Product Development
• Open Source APIs

Incentivized

• I wish it would warn us when we missed a clock-in or out.

Incentivized

• Occasionally it will not locate an available consultant because they put their block in on top of a previous appointment -- overlapping causes issues
• Fix it so the human errors of us inputting blocks is not so "perfect"

Incentivized

Maybe pricing was the issue, I was not involved in purchasing decision.

Incentivized

We actually use Skedulo as our only dispatching appointment program. Salesforce is not like Skedulo, but we use them together daily to ensure on-time specimen draws, delivery, and payout for all visits completed. Skedulo is very easy to interface with other programs.

Incentivized

• None really. We will likely get rid of Humanity in the next year. Everything Humanity does Pipkins can do at a more granular level.

Incentivized

• Lengthy implementation window due to high degree of change management
• FTE efficiencies not yet fully realized; assumed higher levels of automation
• Enable customer innovation and new Self Serve booking capability

Incentivized