Likelihood to Recommend Huntress Labs Incorporated
Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.
Read full review I have tested two of software besides ThreatLocker. ThreatLocker by far, was the easiest of the 3 to work with and setup. One of the companies' software was too complicated to run and setup. The other one lacked a lot of the features that ThreatLocker had. ThreatLocker came with many prebuilt template for common software and utilities, like Office365, putty, Firefox, Google, etc. It came with a bunch of prebuilt blocking/ringfencing rules for utilities like powershell, hyper-v psexec, and many others. This saves setup time. Unfortunately, ThreatLocker will let you download something from the MS Store, sometime it will let you execute and sometimes it won't. I would like to see this to be able to block the download from MS Store until ThreatLocker approves the download.
Read full review Pros Huntress Labs Incorporated
Ease of deployment Non-intrusive to host system Fantastic support when something is going wrong Eager to dig in with you to figure out issues Read full review Application Control Privileged Access Management Storage access control Read full review Cons Huntress Labs Incorporated
[I] would like to see more SOC as a Service - service from them. [I would also like] improved Intune integration, especially with Windows Defender and the rest of the suite. Read full review Ease of moving between organizations Removing agents from clients who depart Some UNC path definitions for local files and folders Read full review Likelihood to Renew Huntress Labs Incorporated
ThreaLocker has done its job and has prevented malware from executing. It has stopped an encryption process once already. It has kept a user from going to a bad website. He tried twice and was wondering why he was getting an error message from ThreatLocker and ESET both.
Read full review Usability Huntress Labs Incorporated
ThreatLocker ease of use allows me to get the answers I need to any threats or denied action that ThreatLocker took. The "Unified Audit" is a great tool to show what is happening/executing on a user's computer or on a server. Unified Audit will allow to look at what steps a programs takes when it executes. It will show you if it calls on Powershell or what DLL's it is executing and many other things.
Read full review Reliability and Availability Huntress Labs Incorporated
There is rarely ever an outage. I have seen slowness in ThreatLocker service. But that is very rare too!
Read full review Performance Huntress Labs Incorporated
ThreatLocker is always available. The admin's console loads very fast and report runs almost instantly. It does not interfere with operating system.
Read full review Support Rating Huntress Labs Incorporated
You can email, call or do online chat with tech support. I love their online chat. They are quick and friendly. Also, if you need to show them something, you can give the chat technician permission from your Chat box to allow the tech access to your computer. They also can pull out your admin console on their side. They can look at your "Unified Audit" log and see the same thing that you can. They have a good KnowledgeBase that you can look for answers. They have what is called "ThreatLocker University" where you can go through tutorials and take tests.
Read full review In-Person Training Huntress Labs Incorporated
The owners and co-founders work with you through Zoom Meetings. They walk you through how to use and setup ThreatLocker. They also have webinars. You also can go through ThreatLocker University online training.
Read full review Online Training Huntress Labs Incorporated
Using ThreatLocker University online training is very easy and informative. You take online tests to see how well you learned the material. It is great!
Read full review Implementation Rating Huntress Labs Incorporated
ThreatLocker is a family ran business. The owners, co-founders work with you to ensure you are up and running as quickly as possible. They went to ensure your success with ThreatLocker.
Read full review Alternatives Considered Huntress Labs Incorporated
Pre-EDR Huntress is really unique in what it does. It is hard to directly compare that against anything since it is changed based
Read full review I honestly have not seen many other programs like Threatlocker so I do not have any to compare to. Auto-Elevate may be the closest, however I did not evaluate them as part of my decision. Threatlocker does do a great job at onboarding which made deploying, setting up, and troubleshooting the program a breeze
Read full review Scalability Huntress Labs Incorporated
ThreatLocker is very easy to add new ThreatLocker agents on computers and servers. It is very easy to do. You can install an agent on a computer or server in about 2 minutes or less.
Read full review Return on Investment Huntress Labs Incorporated
Detections that antivirus misses Their price doubled recently so I had to talk to clients about the increase. The ROI is immediate for some clients and hasn't detected anything at others. Read full review Too early on to tell, however, if ThreatLocker ends up blocking just one ransomware attack for any of our clients, I'd argue that it payed for itself. Read full review ScreenShots