Hustle vs. Textedly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hustle
Score 6.2 out of 10
N/A
Hustle, headquartered in San Francisco, offers their mobile marketing platform emphasizing peer to peer texting and event or cause promotion. The platform is for higher ed, labor and non-profit, political causes, and also enterprises carrying out marketing efforts.N/A
Textedly
Score 6.5 out of 10
N/A
Textedly is an SMS marketing communications platform from the company of the same name in Nashville, that enables users to advertise, promote, announce, and engage with audiences.
$24
per month
Pricing
HustleTextedly
Editions & Modules
No answers on this topic
Bronze (1,200 messages)
$24
per month (billed annually)
Plus (2,400 messages)
$39
per month (billed annually)
Enterprise (4,200 messages)
$50
per month (billed annually)
Elite
$70
per month (billed annually)
Business (12,000 messages)
$140
per month (billed annually)
Silver (18,000 messages)
$210
per month (billed annually)
Premium (30,000 messages)
$350
per month (billed annually)
Offerings
Pricing Offerings
HustleTextedly
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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HustleTextedly
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Medium-sized Companies
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
HustleTextedly
Likelihood to Recommend
8.7
(3 ratings)
5.4
(4 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.0
(2 ratings)
1.0
(1 ratings)
User Testimonials
HustleTextedly
Likelihood to Recommend
Hustle
Hustle is best suited for messages that require a response, like Yes/No for RSVP or asking if they need more info about a topic. We use Hustle to communicate with students in higher education to inform them about important information like upcoming payment deadlines or to encourage attendance at events like orientation.
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Textedly
I have used Textedly for several years. But recently, in my opinion their commitment to customers and customer service has dramatically declined. They made recent updates to their platform and dramatically increased prices without contacting existing customers. The price of my existing plan increased a significant amount. I have requested that the messages I have purchased be made available to my business and they will not release them until a certain date. When I contacted customer support and ask for resolution, the staff do not answer my questions or offer alternative solutions. I have requested that my account be closed and a refund of the 11 months that I have not used. They will not work with me and only offer that I pay for a higher priced plan or purchase additional messages at a very, very high rate. Please do not use this company. They are no longer considering the needs of customers that have been with them for several years.
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Pros
Hustle
  • Personalized texting at scale.
  • Scrubbing numbers for cell phones with 99% accuracy.
  • Sends alerts so you never miss a notification.
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Textedly
  • Ease of Use!!
  • Great customer service when I've had to contact them.
  • Great analytics.
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Cons
Hustle
  • This is one of the more expensive options available
  • Wish there was more data to report on
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Textedly
  • Would like the ability to send longer messages.
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Likelihood to Renew
Hustle
No answers on this topic
Textedly
From my experience, their customer service has been disappointing. They have not been willing to work with me and my needs. When pricing was significantly increased, I was not informed of this in advance. It simply increased and I discovered it by accident while reviewing my subscription.
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Usability
Hustle
No answers on this topic
Textedly
Sometimes I wonder if I'm just overlooking something because it's so easy to use. It literally took no time to be up and running with this program.
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Support Rating
Hustle
Amazing support staff. Whether you have a dedicated contact or just help from their support channel, they help clear issues very quickly.
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Textedly
When I ask questions to customer service, the questions are not all answered. They do not come back with alternative suggestions for me and my subscription. They are not rude but only provide standard "answers" that it appears they have been coached to give
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Alternatives Considered
Hustle
We have also used RAVE and Google Voice to send text massages. RAVE does not allow for one-to-one communication with recipients an Google Voice does not let you easily communicate with list of contacts and lacks the interface for canned responses. Neither provides the quality reporting that is available in Hustle.
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Textedly
No answers on this topic
Return on Investment
Hustle
  • It has helped us get in front of new prospects easier.
  • It has improved communication with current customers.
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Textedly
  • Instant updates to clients.
  • Clients can get info without searching our website.
  • Sign up is easy even for the most technologically illiterate.
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ScreenShots