HxGN EAM vs. IBM API Connect

EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.

Incentivized

Based on our experience, IBM API Connect clearly excels in large enterprises navigating complex B2B ecosystems, especially within the Fintech and Banking sectors. Its capabilities are particularly valuable for achieving Open Banking compliance, facilitating the monetization of data and services, and seamlessly operating in hybrid cloud environments. However, it's crucial to understand that IBM API Connect primarily functions as an API management and orchestration tool. This means that backend integrations with providers like databases are best handled by dedicated integration middleware, such as IBM App Connect, allowing API Connect to then securely and efficiently expose those functionalities to external entities.

• Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
• Integrates with Oracle; linking to an enterprise system help to link with the ledger
• Generally user friendly; the user interface and navigation is relatively intuitive to use

Incentivized

• API discovery feature is very helpful to allow us to scope the work required before diving into things.
• The ability to set permissions and rulesets at a user level is essential to restrict access to specific datasets.
• Ability for external users (those from outside our organisation) to leverage the API in more restrictive manner.

Incentivized

• The update schedule takes some getting used to
• Possible to accidentally lock yourself out of your own account (if admin)

Incentivized

• Improvement can come in the interface of the tool, which is sometimes complex and requires a deep understanding of the tool.
• Improving the different levels of access to the playroom could be helpful because product owners and developers need to see other information.
• Publishing API and integration of API can be more straightforward.

Incentivized

EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.

Incentivized

I can honestly say that the availability of the platform has been incredible, with almost no disruptions during the two years of the implementation. Availability is provided through the distributed architecture that may be deployed in multiple zones. We have had almost no cases of unplanned outages, and most maintenance operations were done during planned downtimes.

Incentivized

The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.

Incentivized

HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is organization-specific depending on the type of assets. At our organization, it was primarily equipment and buildings. HxGN EAM stacked up well against the other major solutions such as SAP EAM, IBM Maximo, etc. It may be best to include it as part of the options assessed for a solution to consider.

Incentivized

IBM API Connect and Apigee are both robust API management platforms. IBM API Connect was selected for its strong integration capabilities, hybrid cloud deployment options, and comprehensive analytics. It aligns well with organizations seeking flexibility and control over their API ecosystems, especially when dealing with complex integration scenarios across diverse environments.

Incentivized

• Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
• Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
• The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.

Incentivized

• Our company benefited from IBM API Connect's assistance in establishing cooperation with our outside providers and efficiently managing the API. As a result, we were able to expand our vendor ecosystem.
• Additionally, creating APIs and implementing them on the goods was not too difficult. Additionally, we were able to ensure that only appropriate people could publish the APIs following evaluation by using role-based access control.
• Our teams were able to reuse and share departmental APIs and services with each other thanks to the simple, self-service developer site.

Incentivized