A great tool that helped drive business outcomes.
January 22, 2025
A great tool that helped drive business outcomes.

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM API Connect
We use this to connect multiple internal systems into a single source of truth database. The product requires many disparate systems and processes that need to operate independently of one another. At times, however, we need to consolidate and reconcile data within a single system. For this, we can use IBM API to bring this together.
Pros
- API discovery feature is very helpful to allow us to scope the work required before diving into things.
- The ability to set permissions and rulesets at a user level is essential to restrict access to specific datasets.
- Ability for external users (those from outside our organisation) to leverage the API in more restrictive manner.
Cons
- The analytics server needs improving. it seems to require additional resources to be as effective.
- Pricing model has become expensive for some features leading us to scale back our use of the product.
- We've been able to reduce our manual resource previously dedicated to the downstream business processes by about half.
Mulesoft seemed to take a lot longer to implement and reach any real ROI attribution. For the other competitors, I'd say they are easier to administrate, but this isn't as important to us as a business user. It was easier to explore APIs with IBM than it was with others.
Do you think IBM API Connect delivers good value for the price?
Not sure
Are you happy with IBM API Connect's feature set?
Yes
Did IBM API Connect live up to sales and marketing promises?
Yes
Did implementation of IBM API Connect go as expected?
Yes
Would you buy IBM API Connect again?
Yes

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