HYCU vs. MSP360 Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HYCU
Score 8.8 out of 10
N/A
HYCU is a SaaS Data Protection platform that delivers SaaS-based data backup, recovery, and ransomware protection for on-prem, cloud, and SaaS environments serving vendors globally.N/A
MSP360 Backup
Score 7.3 out of 10
Small Businesses (1-50 employees)
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
Pricing
HYCUMSP360 Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HYCUMSP360 Backup
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing informatioon.
More Pricing Information
Community Pulse
HYCUMSP360 Backup
Features
HYCUMSP360 Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
HYCU
8.9
3 Ratings
6% above category average
MSP360 Backup
-
Ratings
Universal recovery9.01 Ratings00 Ratings
Instant recovery8.02 Ratings00 Ratings
Recovery verification9.02 Ratings00 Ratings
Business application protection8.03 Ratings00 Ratings
Multiple backup destinations8.63 Ratings00 Ratings
Incremental backup identification9.63 Ratings00 Ratings
Backup to the cloud10.03 Ratings00 Ratings
Deduplication and file compression10.02 Ratings00 Ratings
Snapshots8.43 Ratings00 Ratings
Flexible deployment9.02 Ratings00 Ratings
Management dashboard7.23 Ratings00 Ratings
Platform support8.23 Ratings00 Ratings
Retention options10.03 Ratings00 Ratings
Encryption10.02 Ratings00 Ratings
User Ratings
HYCUMSP360 Backup
Likelihood to Recommend
8.4
(3 ratings)
10.0
(14 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
8.4
(2 ratings)
7.1
(2 ratings)
Support Rating
9.0
(1 ratings)
8.4
(6 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
HYCUMSP360 Backup
Likelihood to Recommend
HYCU
The SQL database structure and application-consistent snapshots to local storage and recovery are very well done. The interface is nicely made and it is an intuitive design that needs very little training to use. The Restore from the Cloud function is cumbersome and slow, that could be improved by downloading and finding parts needed, instead of the entire backup media.
Read full review
MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Read full review
Pros
HYCU
  • Tiered backup policies
  • On-Prem backups
  • Cloud storage target backups
Read full review
MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
Read full review
Cons
HYCU
  • I'd like to see lower annual costs.
  • The setup for Azure backups required a lot of assistance from Support.
Read full review
MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
Read full review
Likelihood to Renew
HYCU
No answers on this topic
MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
Read full review
Usability
HYCU
In a Nutanix AHV environment, it’s probably the best solution out there. It checks the most important boxes for us - immutable backups, on-Prem and off site backup storage targets, Azure DR. Policy based backups make administration a breeze. Pricing is cost effective. For the most part, support is able to take care of our needs, but better guidance around creating an effective and robust DR solution is needed
Read full review
MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
Read full review
Support Rating
HYCU
I have had several requests, and issues with the rollout and deployment of HYCU in our production environment. The HYCU team of support and developers have met each issue with importance and some kind of resolution or explanation of help. They have been so supportive even in the not so easy ones. That says something for their product and team behind it.
Read full review
MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
Read full review
Implementation Rating
HYCU
No answers on this topic
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
Read full review
Alternatives Considered
HYCU
This fits Nutanix better than anything I have found. HYCU clearly focuses on personalized service. You can email, call or open a web ticketed, depending on your urgency.
Read full review
MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
Read full review
Return on Investment
HYCU
  • We have saved a few SQL issues and recovered data that could have been corrupted.
  • Applications and files have a place in the cloud in case the need is there for other depts.
  • Restoring across datacenters is possible with HYCU saving us time and money to do so.
Read full review
MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
Read full review
ScreenShots

HYCU Screenshots

Screenshot of HYCU

MSP360 Backup Screenshots

Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages