TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hygraph

    Score9 out of 10
    N/AHygraph (previously GraphCMS) is a native GraphQL Headless Content Management System (CMS) and now evolved as a Federated Content Platform, enabling teams across the world to unify, structure, enrich and distribute content from anywhere to anywhere.

    $299

    per month

    WordPress VIP

    Score7.5 out of 10
    Enterprise companies (1,001+ employees)
    Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
    Pricing
    HygraphWordPress VIP
    Editions & Modules
    Professional
    $299
    per month per project
    Scale
    $899
    per month per project
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    HygraphWordPress VIP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details35% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    HygraphWordPress VIP
    Considered Both Products
    Hygraph
    No answer on this topic
    Automattic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    18 Answers
    Features
    HygraphWordPress VIP
    Hybrid CMS
    Comparison of Hybrid CMS features of Hygraph and WordPress VIP
    Feature
    Hygraph
    8.7
    1 Ratings
    4% above category average
    WordPress VIP
    -
    Ratings
    Collaborative editing8.01 Ratings00 Ratings
    Content templates10.01 Ratings00 Ratings
    Approval and authoring workflows8.01 Ratings00 Ratings
    Security
    Comparison of Security features of Hygraph and WordPress VIP
    Feature
    Hygraph
    -
    Ratings
    WordPress VIP
    7.3
    2 Ratings
    12% below category average
    Role-based user permissions00 Ratings7.32 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Hygraph and WordPress VIP
    Feature
    Hygraph
    -
    Ratings
    WordPress VIP
    7.3
    2 Ratings
    7% below category average
    API00 Ratings9.12 Ratings
    Internationalization / multi-language00 Ratings5.52 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Hygraph and WordPress VIP
    Feature
    Hygraph
    -
    Ratings
    WordPress VIP
    8.2
    2 Ratings
    4% above category average
    WYSIWYG editor00 Ratings9.11 Ratings
    Code quality / cleanliness00 Ratings7.32 Ratings
    Admin section00 Ratings8.22 Ratings
    Page templates00 Ratings8.21 Ratings
    Mobile optimization / responsive design00 Ratings9.11 Ratings
    Publishing workflow00 Ratings7.32 Ratings
    Web Content Management
    Comparison of Web Content Management features of Hygraph and WordPress VIP
    Feature
    Hygraph
    -
    Ratings
    WordPress VIP
    8.0
    2 Ratings
    6% above category average
    Content taxonomy00 Ratings7.31 Ratings
    SEO support00 Ratings7.31 Ratings
    Bulk management00 Ratings7.32 Ratings
    Availability / breadth of extensions00 Ratings9.11 Ratings
    Community / comment management00 Ratings9.12 Ratings
    Best Alternatives
    HygraphWordPress VIP
    Small Businesses
    No answers on this topic
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    No answers on this topic
    Square Online
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HygraphWordPress VIP
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.2
    (22 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (21 ratings)
    User Testimonials
    HygraphWordPress VIP
    Likelihood to Recommend
    Hygraph
    I would recommend GraphCMS to anyone who is also using Gatsby to build their website. If not, I would recommend them to consider GraphCMS but also consider other options. GraphCMS is a tool in which you are responsible to make the most out of it, but sometimes this requires more time and knowledge than a normal engineer may be able to handle. But with more time and attention, the reward of off-lifting content creation from the developers is a huge time saver in the long run.
    Incentivized
    Read full review
    Automattic
    WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
    Incentivized
    Read full review
    Pros
    Hygraph
    • GraphCMS is easy to work with from the "non-engineer" side of things.
    • GraphCMS is very flexible on what data models we can create and how those models are formed.
    • GraphCMS uses Graph API, which is easy to write (compared to older API patterns).
    Incentivized
    Read full review
    Automattic
    • Keeps us informed of upcoming releases/patches associated with the Wordpress Platform.
    • Introduces us to products/companies/Wordpress plugins as necessary when new business needs arise.
    • Amy and Allie are excellent at managing the relationship; speaking with them on our monthly calls is a pleasure.
    Incentivized
    Read full review
    Cons
    Hygraph
    • GraphCMS is very expensive at the enterprise level.
    • GraphCMS requires deep knowledge of the system and requires lots of time to be efficient with it (especially around creating specific data patterns/relationships).
    • Multiple times a day, the system will give us errors when attempting to save something but the errors are unclear as to what went wrong (can be irritating).
    Incentivized
    Read full review
    Automattic
    • Too many different dashboard formats
    • Everything should have the same look and feel.
    • The admin portal looks different than the user content portal
    Incentivized
    Read full review
    Likelihood to Renew
    Hygraph
    No answers on this topic
    Automattic
    It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
    Incentivized
    Read full review
    Usability
    Hygraph
    No answers on this topic
    Automattic
    There is documentation for everything you might need.
    Incentivized
    Read full review
    Support Rating
    Hygraph
    No answers on this topic
    Automattic
    The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
    Incentivized
    Read full review
    Alternatives Considered
    Hygraph
    We picked GraphCMS since it used Graph API and easily integrated it into our Gatsby website. It was also cheap (free) and easy to test out the product, making it easier to prove to our company we should pay for the product in the long run. Lastly, it seems to have a bunch of support from other developers which makes us confident will be around for a while (and we won't need to replace it anytime soon). Note: I also looked at Directus and DatoCMS but these were not options within TrustRadius
    Incentivized
    Read full review
    Automattic
    Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered Pantheon, but they were not Wordpress-centric enough for the direction we were going.
    Incentivized
    Read full review
    Return on Investment
    Hygraph
    • Better use of time for our engineers in the long run.
    • More control of content for people outside of the engineer team.
    • Allows people to edit the content on their own, so they don't need to wait until a developer is available to add something to the website.
    Incentivized
    Read full review
    Automattic
    • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
    Incentivized
    Read full review
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