Fastest and most secure WordPress platform
May 16, 2022

Fastest and most secure WordPress platform

Ant Ekşiler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with WordPress VIP

We recommend using WordPress VIP for enterprise clients. The stability and security offered by WordPress VIP is second to none.
  • Security
  • Uptime
  • Speed
  • VIP Dashboard
  • CLI commands
  • Documentation
  • WordPress VIP is more expensive than other platforms
  • We spend less time maintaining client websites because the platform is very stable
The support has extensive technical know-how.
We regularly check Google LightHouse scores for all our clients, and WordPress VIP is the best.
It is fairly easy for a development agency such as ourselves, but it could be hard for clients who want to manage their own website.

Do you think WordPress VIP delivers good value for the price?

Yes

Are you happy with WordPress VIP's feature set?

Yes

Did WordPress VIP live up to sales and marketing promises?

Yes

Did implementation of WordPress VIP go as expected?

Yes

Would you buy WordPress VIP again?

Yes

I would say it is less appropriate for 5-15 person organizations where there are no technical contacts and organizations where go to live speed is the most important feature. Since GitHub deployment is being utilized at WordPress VIP, it might take a bit longer to deploy new features.

Using WordPress VIP

10 - Our developers use WordPress VIP every day.
10 - The same developers who use the platform, also support WordPress VIP.
  • GitHub Workflow and deployment for security
  • Client retention
  • Nothing comes to mind
  • We recommend WordPress VIP to all our clients
Most clients never even consider moving to another platform once they are set up on WordPress VIP.

Evaluating WordPress VIP and Competitors

Yes - We use WordPress VIP for enterprise clients. Previously we opted to use WPEngine.
  • Product Features
  • Product Usability
  • Product Reputation
I wouldn't change it.

WordPress VIP Feature Ratings

Code quality / cleanliness
10
Admin section
10
Publishing workflow
8
Bulk management
10
Community / comment management
10
API
10
Internationalization / multi-language
10
Role-based user permissions
10

WordPress VIP Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We have not, because we have developers in house.
Yes, when a client site went down because of a developer-related issue, WordPress VIP support was faster than us to notice the issue and make sure the site was up.

Using WordPress VIP

There is documentation for everything you might need.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
Requires technical support
  • VIP Dashboard
  • GitHub integration
  • Minor fixes require GitHub pull workflow.
Yes - The VIP Dashboard works great.