WordPress VIP

I would say it is less appropriate for 5-15 person organizations where there are no technical contacts and organizations where go to live speed is the most important feature. Since GitHub deployment is being utilized at WordPress VIP, it might take a bit longer to deploy new features.

The support has extensive technical know-how.

There is documentation for everything you might need.

Great platform for high traffic, high-security clients. The support system online is really great, answers are insightful and incredibly helpful.

The online documentation and online ticket support system are great, knowing toy can get quick insightful answers to questions and any help you may need.

They really help us get Tampa Zoo in a good place with hosting infrastructure and stability. They provided high and low-level support where it was much needed.

They provide several tiers for support.

Regarding their competitors, VIP is really suitable for larger clients with more demanding technical needs. Performance doesn't drop no matter the size of the project. Not thinking about downtime or performance dropping allows you to focus on other aspects of your role and deliver overall higher quality to your clients in larger projects.

Except some occasional issues concerning timezones, support has been really fast and helpful.

When we are dealing with clients at a certain level, they look for confidence in the solution's security and the power to achieve high levels of scalability. From a new-biz standpoint, WordPress VIP has the reputation and stats to reassure clients and bolster proposals from our side as an agency.

The 24/7 support is instantaneous. Whenever I need to speak to someone from VIP (in my sales role) I am able to reach them through Slack within a couple of minutes.

WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.

Great support team. Always available, professional and always going the extra mile.

It is definitely appropriate for big projects or the ones that will likely grow fast. Projects that want a reliable service to back them up. Not that much for smaller organisations that would probably not find a balance between all the services WordPress VIP offers and the amount of the bill at the end of the month.

The support team of WordPress VIP is well trained, and they know their service well. Dealing with experienced people makes the task of communicating and solving problems much more efficient. All software systems have problems, but if you find a service that answers properly, you can relax.

With an enterprise-level organisation in mind with a lot of content, there can be no doubt that WordPress VIP is well suited. As mentioned, it isn't a low-cost option, but it is well worth it, and if you do need to flag anything with the team, they are great people to deal with and go above and beyond to elevate your experience.

The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.

WordPress VIP, for sure, is not for everyone. Small companies with relatively low traffic or ones that do not plan to go viral will probably find a good enough partner for less money. However, if you lead an enterprise with millions of page views or plan to go viral in the future - WordPress VIP has all you will ever need to seamlessly do so.

There wasn't a single problem that wouldn't be solved by the WordPress VIP support team, and I had quite a few questions during the process. They were always available and provided in-depth expertise on topics I was interested in. I not only consulted problems with them but also advised on future actions - in general, I'd highly recommend getting in touch.

From my experience, WPVIP is best suited for the larger end of S&B sector and definitely the enterprise sector. When a customer is less sensitive to price, and is looking for a reliable solution with fist rate support, WPVIP is a great choice. It is also a perfect solution for companies that are aggressively growing or expanding to new countries/markets. WPVIP has a large network of partners to enable business growth and improve market penetration.

WPVIP has different support packages to match the needs of the particular industry or situation. However, regardless of the package (which usually defines response times, among other factors) I firmly believe that WPVIP offers one of the best value to cost ratios in the industry. In addition, the company staff is impressively professional and are willing to go an extra mile for the customer.

WordPress VIP is well suited for companies that need a reliable, secure hosting provider. It less appropriate for very small companies that don't need the feature rich hosting that WordPress VIP provides.

WordPress VIP support is knowledgeable. The only issue we have is the different timezone people are in which can cause delays in responses.

Well suited for high-scale businesses with a huge amount of traffic on a daily basis. Not so much for small businesses due to its pricing, sites with not so many visits daily, or if you want to have full control of your site.

Support is really helpful and proactive, even if only via email, they are always there and always have the answers you need

Our enterprise-size clients have benefited greatly from content optimization and analysis. This is particularly true of our news media clientele, who rely heavily on up-to-date data. However, WordPress VIP has proved to be cumbersome for our smaller clients; it's just too much for a small site. But that being said, for clients on the verge of growth, WordPress VIP proves to be a valuable tool in terms of scaling.

It's unbeatable. Always available, a great pool of partner agencies; we have found it invaluable.

At this moment in time, WordPress VIP is excellent for large, enterprise organizations looking to use WordPress as their CMS. The legacy trust issues around WordPress are dispelled when using WordPress VIP and it provides a true enterprise service with excellent infrastructure, performance, and protection. As the cost of licenses for established enterprises, CMS continues to increase and without justification through additional functionality, WordPress is being adopted more often and with VIP you have the perfect package for hosting an enterprise website.

Obviously very knowledgeable about WordPress, both from a hosting and framework point of view. A very friendly, approachable team, and because of the global reach someone is always available.

If you have a small development team and you depend on the web for your business, you have to have a trusted managed host for your site. No more late-night messages that your site is down so you can sleep soundly.

The support team almost always has the answer. They were a big help during a recent launch, ensuring that everything could go smoothly. Email-only support can be difficult. It can take a few responses to get all parties to understand the issue.

WordPress VIP is well suited for your organization if you have more than one site to manage and do not have a dedicated team of developers and engineers that can maintain WordPress and its hosting platform. In my experience, smaller businesses can get away with managing WordPress without these kinds of teams, but at an enterprise level, there is a multitude of scenarios where a full team would be required to maintain and manage multiple websites. A small to medium-size business managing one website would have no need for WordPress VIP.

I would give this a full 10 because support has been very responsive and helpful during our time using WPVIP. The only reason for a 9 is there was one time we had a little delay in getting an answer about an outage that was caused by our own team adding a plugin that was not compliant. To clarify, the outage was very short-lived. WPVIP helped us get back up and running very quickly and we did get the response eventually that helped us ensure the issue didn't happen again.

If you have needs for hosting that are nearly 100% up, WordPress VIP is the ideal option for WordPress hosting. From code review to core upgrade help, WordPress VIP is the gold standard.

There's no better place to host a multisite environment for WordPress than WordPress VIP.