WordPress VIP is a decent product
March 07, 2024

WordPress VIP is a decent product

Fahad Zafar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with WordPress VIP

- We use VIP to host certain content that is super performant and handles our social marketing use cases.
- It is easy to work with when we are coordinating with 3rd parties to create and publish certain content.
- Configurable and easy to collaborate

Pros

  • User management
  • Core use case, host content and deliver performance pages
  • Simple and easy to work with

Cons

  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
  • Cost has increased for WordPress which is a downside. It went over 25k / year this time
  • More increase would result in us probably trying to find a local solution.
- Support was not so great.
- After some time it was told to us that we did not buy the support package. This was a poor sales technique and I still mention this to folks when we talk about WordPress.
- For VIP clients you should have excellent support built in, not an add-on.
Used custom websites served through AWS. Those are more complicated to manage and require a series of well built scripts and maintenance. They have their purpose but using WordPress makes it easier for other non-technical stakeholders.

Do you think WordPress VIP delivers good value for the price?

Not sure

Are you happy with WordPress VIP's feature set?

Yes

Did WordPress VIP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WordPress VIP go as expected?

No

Would you buy WordPress VIP again?

Yes

Well suited:
- Smaller independent page/content hosting
- Working with 3rd parties on shared projects without exposing them to internal tools and workflows.

Not Well Suited:
- More custom large scale applications with connected pages.
- Large content that is delivered through out automated pipelines. We do not use WordPress API.

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