Expertise at the enterprise level
April 20, 2022

Expertise at the enterprise level

PHILIP SAUNDERS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WordPress VIP

We’ve been working with WordPress since 2011, so naturally, technology and innovation underpin everything we do. We’re one of fourteen WordPress VIP Gold Partners and the only agency in the UK to hold that accreditation. We use WordPress VIP as it gives the enterprise-level clients that we deal with the security, speed, and scalability they require. We work on many projects that require non-technical teams on the client-side to be able to undergo training to launch their own content, pages, and even sites. WP VIP helps us facilitate that.
  • Scalability, right up to the enterprise level - massive traffic spikes are handled without a hitch
  • Updates - many of the core elements are updated automatically
  • Their performance monitoring is excellent, the 99% uptime speaks for itself
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  • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
The 24/7 support is instantaneous. Whenever I need to speak to someone from VIP (in my sales role) I am able to reach them through Slack within a couple of minutes.
In my two years here I've never experienced any issues.
Our team finds it quick and easy to manage our codebase and implement new integrations. The roll-back system is also simple to use.

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When we are dealing with clients at a certain level, they look for confidence in the solution's security and the power to achieve high levels of scalability. From a new-biz standpoint, WordPress VIP has the reputation and stats to reassure clients and bolster proposals from our side as an agency.