Alfresco vs. PeopleDoc / UKG HR Service Delivery (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alfresco
Score 9.1 out of 10
N/A
The Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A
PeopleDoc / UKG HR Service Delivery (discontinued)
Score 5.5 out of 10
N/A
PeopleDoc, later UKG HR Service Delivery, was an HR Service Delivery platform used to improve HR agility and ease compliance management. The product is to be discontinued, and will no longer be available for sale.N/A
Pricing
AlfrescoPeopleDoc / UKG HR Service Delivery (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlfrescoPeopleDoc / UKG HR Service Delivery (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AlfrescoPeopleDoc / UKG HR Service Delivery (discontinued)
Features
AlfrescoPeopleDoc / UKG HR Service Delivery (discontinued)
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Alfresco
8.2
7 Ratings
2% above category average
PeopleDoc / UKG HR Service Delivery (discontinued)
-
Ratings
Content capture & imaging9.05 Ratings00 Ratings
File sync, storage & archiving9.06 Ratings00 Ratings
Document management9.07 Ratings00 Ratings
Records management8.06 Ratings00 Ratings
Content search & retrieval10.07 Ratings00 Ratings
Enterprise content collaboration7.07 Ratings00 Ratings
Content publishing & creation7.05 Ratings00 Ratings
Security, risk management & information governance9.06 Ratings00 Ratings
Contract lifecycle management8.95 Ratings00 Ratings
Automated workflows8.04 Ratings00 Ratings
Artificial intelligence6.03 Ratings00 Ratings
Mobile support7.04 Ratings00 Ratings
Integration8.04 Ratings00 Ratings
Best Alternatives
AlfrescoPeopleDoc / UKG HR Service Delivery (discontinued)
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.0 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlfrescoPeopleDoc / UKG HR Service Delivery (discontinued)
Likelihood to Recommend
9.0
(18 ratings)
6.9
(4 ratings)
Likelihood to Renew
9.0
(9 ratings)
-
(0 ratings)
Usability
9.0
(3 ratings)
-
(0 ratings)
Support Rating
7.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
AlfrescoPeopleDoc / UKG HR Service Delivery (discontinued)
Likelihood to Recommend
Hyland
Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
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Discontinued Products
A comprehensive HR system like UKG HR Service Delivery has value in unifying the functionality that, for many companies like ours, used to be distributed across multiple point solutions. However, the user experience of most areas of functionality is inferior to most of the best-of-breed point solutions on the market, a trade-off I wish we didn't have to make to have a truly connected system.
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Pros
Hyland
  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
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Discontinued Products
  • Business Intelligence Reporting with the data found in the UKG HR Service Delivery system.
  • It is very customizable to fit our company needs.
  • Many opportunities for a workflow to make employee data management more seamless.
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Cons
Hyland
  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
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Discontinued Products
  • Inability to make changes to deduction plans or business rules after payroll history.
  • More trained ECM/EFM experts.
  • Pre-Built templates in Recruiting Gateway.
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Likelihood to Renew
Hyland
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
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Discontinued Products
No answers on this topic
Usability
Hyland
The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
You can upload files by using the web drag and drop, WebDAV, FTP, and more.
Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
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Discontinued Products
No answers on this topic
Support Rating
Hyland
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
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Discontinued Products
No answers on this topic
Implementation Rating
Hyland
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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Discontinued Products
No answers on this topic
Alternatives Considered
Hyland
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
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Discontinued Products
This is an average product with the average partnership.
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Return on Investment
Hyland
  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
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Discontinued Products
  • Consistent methodology across the company for employee review cycles.
  • Visibility into org chart has been crucial during fast growth of the company.
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ScreenShots

Alfresco Screenshots

Screenshot of Alfresco Control CenterScreenshot of Alfresco