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Top Rated
4230 Ratings
2 Ratings
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Score 7.9 out of 100

Slack

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Top Rated
4230 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

HyperOffice Enterprise Collaboration Suite

It is well suited for the medium to large companies, where you are managing a large amount of data and files.Least suited for the small companies or startups.
Waqar Khan | TrustRadius Reviewer

Slack

I don't know a better remote collaboration platform, and I've tried many. Slack works perfect for giving the feeling that you and your co-workers or teammates are in the same time and space, unlike some de facto office applications in my opinion. This for example is shown in how much better the response times are on Slack with our team than any other application. The main problem is that for some users, starting to use Slack seems to be too challenging and difficult
Janne Mikola | TrustRadius Reviewer

Feature Rating Comparison

Project Management

HyperOffice Enterprise Collaboration Suite
7.1
Slack
8.0
Task Management
HyperOffice Enterprise Collaboration Suite
7.0
Slack
8.0
Gantt Charts
HyperOffice Enterprise Collaboration Suite
7.0
Slack
7.4
Scheduling
HyperOffice Enterprise Collaboration Suite
8.0
Slack
8.0
Workflow Automation
HyperOffice Enterprise Collaboration Suite
6.0
Slack
7.4
Mobile Access
HyperOffice Enterprise Collaboration Suite
7.0
Slack
9.2
Search
HyperOffice Enterprise Collaboration Suite
8.0
Slack
8.3
Visual planning tools
HyperOffice Enterprise Collaboration Suite
7.0
Slack
7.9

Communication

HyperOffice Enterprise Collaboration Suite
7.0
Slack
8.6
Chat
HyperOffice Enterprise Collaboration Suite
7.0
Slack
9.6
Notifications
HyperOffice Enterprise Collaboration Suite
7.0
Slack
9.1
Discussions
HyperOffice Enterprise Collaboration Suite
6.0
Slack
9.1
Surveys
HyperOffice Enterprise Collaboration Suite
8.0
Slack
7.7
Internal knowledgebase
HyperOffice Enterprise Collaboration Suite
8.0
Slack
7.8
Integrates with GoToMeeting
HyperOffice Enterprise Collaboration Suite
6.0
Slack
8.3
Integrates with Gmail and Google Hangouts
HyperOffice Enterprise Collaboration Suite
7.0
Slack
8.9
Integrates with Outlook
HyperOffice Enterprise Collaboration Suite
7.0
Slack
8.2

File Sharing & Management

HyperOffice Enterprise Collaboration Suite
7.5
Slack
8.3
Versioning
HyperOffice Enterprise Collaboration Suite
7.0
Slack
7.9
Video files
HyperOffice Enterprise Collaboration Suite
6.0
Slack
8.4
Audio files
HyperOffice Enterprise Collaboration Suite
6.0
Slack
8.4
Document collaboration
HyperOffice Enterprise Collaboration Suite
8.0
Slack
8.0
Access control
HyperOffice Enterprise Collaboration Suite
8.0
Slack
8.3
Advanced security features
HyperOffice Enterprise Collaboration Suite
9.0
Slack
8.1
Integrates with Google Drive
HyperOffice Enterprise Collaboration Suite
8.0
Slack
8.7
Device sync
HyperOffice Enterprise Collaboration Suite
8.0
Slack
8.6

Pros

HyperOffice Enterprise Collaboration Suite

  • Simple interface which makes it easy to operate.
  • Great Features to facilitate the needs.
Waqar Khan | TrustRadius Reviewer

Slack

  • The communication channels have an excellent notification system. Notifications in Slack are one of the things that make it a very beneficial software, because I can be attentive to any movement of the chat channels, also, I can know when I am being mentioned in any of the channels.
  • The transfer of images is completely effective, it does not diminish the quality of the images that are transferred through the chat channels.
  • The application for mobile devices is very complete, I have general access to all the chats that exist within my company, in addition, I also have the ability to reply to messages from this application.
  • The communication channels can be accessed by any employee of any sector, this facilitates the communication of the various sectors and achieves that all sectors can share information between them.
Jessica Alvarez | TrustRadius Reviewer

Cons

HyperOffice Enterprise Collaboration Suite

  • Takes time to learn the functionalities.
  • A bit pricey for small companies.
  • Extra help required to learn.
Waqar Khan | TrustRadius Reviewer

Slack

  • The main problem we have in Slack is that conversations sometimes get out of control and there is no way to regulate this, there is no configuration that controls the amount of messages or the general volume of messages that can be in a channel, which causes our employees to have long topics of conversation that disrupt productivity. I would like to be able to regulate this with some Slack configuration.
  • Slack's search system is one of the features that doesn't work successfully. This search system has a long delay when I insert a word in the search, it takes a long time to perform the search, in addition, it does not show all the results of the searched word, it only shows the most outstanding and most recent results.
Sasha Brito | TrustRadius Reviewer

Likelihood to Renew

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Slack

Slack 9.7
Based on 12 answers
Slack works incredibly well and allows our whole remote-first company to work together from all around the World. The flexibility, ease of use and scalability of the solution means that we can continue to grow and make use of the team with a minimum of effort. I can see no obvious reasons why we would migrate to a different tool other than perhaps cost, but whatever savings would disappear in migration/setup time and the initial productivity loss.
Anonymous | TrustRadius Reviewer

Usability

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Slack

Slack 8.8
Based on 26 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Support Rating

HyperOffice Enterprise Collaboration Suite

HyperOffice Enterprise Collaboration Suite 7.0
Based on 1 answer
I've heard good things about the customer support team of HyperOffice but never had any experience myself.
Waqar Khan | TrustRadius Reviewer

Slack

Slack 8.2
Based on 130 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Anonymous | TrustRadius Reviewer

Implementation Rating

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Slack

Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

HyperOffice Enterprise Collaboration Suite

The platform is easy-to-use and helpful in managing projects. Additionally, email-based communication and updates are great.
Waqar Khan | TrustRadius Reviewer

Slack

Slack is widely used in IT organizations. It gives return values of we had [invested] in it. It provides most of [the] features which need in [the] organization like file sharing, chatting, etc. It has many app integration[s] for task management, meeting schedules, etc. UI is not modern but it is easy to use for any employees.
Kenil Vavaliya | TrustRadius Reviewer

Return on Investment

HyperOffice Enterprise Collaboration Suite

  • Definitely. Got more features than expected for the price plan. Props to the team for that.
Waqar Khan | TrustRadius Reviewer

Slack

  • Slack has helped us to embody one of our company's highest principles, "Care for each other like family, but act like a high-performing team." Because the majority of our employees are remote, Slack has been utterly vital in helping to foster camaraderie in our smaller teams.
Anonymous | TrustRadius Reviewer

Pricing Details

HyperOffice Enterprise Collaboration Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

HyperOffice Enterprise Collaboration Suite Editions & Modules

Additional Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack Editions & Modules

Edition
Standard$8.001
Plus$15.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

HyperOffice Enterprise Collaboration Suite
7.0
Slack
9.1

Likelihood to Renew

HyperOffice Enterprise Collaboration Suite
Slack
9.7

Usability

HyperOffice Enterprise Collaboration Suite
Slack
8.8

Support Rating

HyperOffice Enterprise Collaboration Suite
7.0
Slack
8.2

Implementation Rating

HyperOffice Enterprise Collaboration Suite
Slack
10.0

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