Slack - 1010 for Communications.
October 15, 2025

Slack - 1010 for Communications.

Michael Grey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use it internally for our national team, and we also use it when we’re part of other coalition groups. When we’ve had a model of different departments, we created channels for each department and for each initiative/program.

Pros

  • Keeping everything organized neatly and efficiently.
  • Integrating with other apps (Asana/Hubspot in our case).

Cons

  • I don’t think there are areas where I see improvement - I really do love Slack, and I’ve used other platforms before.
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
Slack is one of the easiest platforms to use! It is very aesthetically pleasing and you can arrange the chats and other features the way you personally like it. They kept it pretty simple for people who aren’t looking to do anything more than streamlining communication, but they definitely have options for folks to build out the Workspace more.
I wasn’t able to find Signal, the encrypted platform. I personally prefer Slack due to its features, including integrations with other apps and the ability to do much more than just communicate across teams. Additionally, I feel like I just like the overall aesthetic and ease of use compared to Signal.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is best suited for all team settings. We’ve used it at our peak, where we had multiple programming streams across 8+ teams. As someone who handles operations for a smaller nonprofit, I found Slack to be great for integrating HubSpot and Asana, which helped build out more streamlined processes.

Slack Feature Ratings

Project Management
9.0
Task Management
6
Scheduling
9
Workflow Automation
10
Mobile Access
10
Search
10
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
10
File Sharing & Management
10.0
Video files
10
Audio files
10
Access control
10

Comments

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