What users are saying about

Slack

1533 Ratings

Slack

1533 Ratings
Score 8.8 out of 101

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Likelihood to Recommend

Slack

It is well suited at any small or mid size organization that has multiple ongoing projects with employees working across projects. It allows for improved organization in such companies because you can have the whole team on a project channel so everyone can remain in the loop on any and all progressions—gone are the days of people being able to claim ignorance for not getting something done. Yet, you can still message one or a couple of people at anytime with questions or thoughts that don't apply to the whole project team. I am sure it could work within larger organizations but I have not seen it done.

Feature Rating Comparison

Project Management

Slack
7.3
Task Management
Slack
7.1
Gantt Charts
Slack
6.1
Scheduling
Slack
7.1
Workflow Automation
Slack
6.5
Mobile Access
Slack
8.8
Search
Slack
8.1
Visual planning tools
Slack
7.1

Communication

Slack
8.2
Chat
Slack
9.4
Notifications
Slack
8.4
Discussions
Slack
8.8
Surveys
Slack
7.3
Internal knowledgebase
Slack
8.3
Integrates with GoToMeeting
Slack
7.8
Integrates with Gmail and Google Hangouts
Slack
7.8
Integrates with Outlook
Slack
7.5

File Sharing & Management

Slack
7.9
Versioning
Slack
7.1
Video files
Slack
7.7
Audio files
Slack
7.9
Document collaboration
Slack
7.4
Access control
Slack
8.2
Advanced security features
Slack
7.8
Integrates with Google Drive
Slack
8.4
Device sync
Slack
8.8

Pros

  • The interface is very easy to understand and intuitive.
  • The mobile app is just as good as the desktop app, which is rare for a communication software.
  • It allows you to easily share files/documents with one or multiple individuals.
  • It makes it easy to find older conversations when needed or relevant.

Cons

  • Desktop app uses a lot of system memory.
  • Cost per user is a quite a bit higher than competitors.

Likelihood to Renew

Slack9.3
Based on 6 answers
Great tool for collaborating on a project or communicating about a specific issue through a designated channel

Usability

Slack9.5
Based on 7 answers
Slack's usability is simple and intuitive for the most part. Conversations are easy to start or join, chatting is simple but featured, and sharing files can be done fairly easy as well. Slack also integrates fairly easily with common industry tools like JIRA. The mobile app does not allow users to easily switch between organizations though.

Alternatives Considered

Much more customization and ability to organize by topic rather than just by project.

Return on Investment

  • Slack collapsed all communication in a single place, which allowed us to speed up our work and management of different projects.

Pricing Details

Slack

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details