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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Blueworks Live

    Score9.1 out of 10
    N/ABlueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    Pricing
    IBM Blueworks LiveKintone
    Editions & Modules
    No answers on this topic
    Professional Subscription
    $24
    per month per user
    Offerings
    Pricing Offerings
    IBM Blueworks LiveKintone
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
    More Pricing Information
    Community Pulse
    IBM Blueworks LiveKintone
    Considered Both Products
    IBM
    No answer on this topic
    Kintone
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    31 Answers
    98%
    Would buy again
    56 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    30 Answers
    98%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    32 Answers
    93%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    19 Answers
    100%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    25 Answers
    94%
    Implementation went as expected
    50 Answers
    Features
    IBM Blueworks LiveKintone
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    8.2
    36 Ratings
    6% above category average
    Kintone
    -
    Ratings
    Dashboards8.018 Ratings00 Ratings
    Standard reports8.935 Ratings00 Ratings
    Custom reports7.732 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    7.6
    36 Ratings
    9% below category average
    Kintone
    -
    Ratings
    Process designer8.235 Ratings00 Ratings
    Process simulation8.231 Ratings00 Ratings
    Business rules engine5.832 Ratings00 Ratings
    SOA support7.829 Ratings00 Ratings
    Process player8.132 Ratings00 Ratings
    Support for modeling languages7.234 Ratings00 Ratings
    Form builder8.016 Ratings00 Ratings
    Model execution7.716 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    8.4
    37 Ratings
    1% above category average
    Kintone
    -
    Ratings
    Social collaboration tools8.437 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    6.1
    33 Ratings
    28% below category average
    Kintone
    -
    Ratings
    Content management6.133 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    -
    Ratings
    Kintone
    8.3
    9 Ratings
    6% above category average
    Customer data management / contact management00 Ratings9.76 Ratings
    Workflow management00 Ratings9.29 Ratings
    Territory management00 Ratings8.54 Ratings
    Opportunity management00 Ratings8.54 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.04 Ratings
    Contract management00 Ratings7.03 Ratings
    Quote & order management00 Ratings7.54 Ratings
    Channel / partner relationship management00 Ratings9.33 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    -
    Ratings
    Kintone
    9.0
    7 Ratings
    16% above category average
    Case management00 Ratings9.67 Ratings
    Help desk management00 Ratings8.56 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    -
    Ratings
    Kintone
    8.0
    2 Ratings
    3% above category average
    Lead management00 Ratings8.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    -
    Ratings
    Kintone
    8.9
    9 Ratings
    14% above category average
    Task management00 Ratings9.06 Ratings
    Reporting00 Ratings8.89 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    -
    Ratings
    Kintone
    8.1
    8 Ratings
    6% above category average
    Pipeline visualization00 Ratings8.34 Ratings
    Customizable reports00 Ratings8.08 Ratings
    Customization
    Comparison of Customization features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    -
    Ratings
    Kintone
    8.9
    11 Ratings
    15% above category average
    Custom fields00 Ratings9.211 Ratings
    Custom objects00 Ratings9.09 Ratings
    API for custom integration00 Ratings8.65 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    -
    Ratings
    Kintone
    8.5
    2 Ratings
    12% above category average
    Marketing automation00 Ratings8.52 Ratings
    Platform
    Comparison of Platform features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    -
    Ratings
    Kintone
    9.3
    6 Ratings
    20% above category average
    Mobile access00 Ratings9.36 Ratings
    Security
    Comparison of Security features of IBM Blueworks Live and Kintone
    Feature
    IBM Blueworks Live
    -
    Ratings
    Kintone
    9.5
    10 Ratings
    12% above category average
    Role-based user permissions00 Ratings9.510 Ratings
    Best Alternatives
    IBM Blueworks LiveKintone
    Small Businesses
    Process Street
    Score8.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    Coevera
    Score8 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Blueworks LiveKintone
    Likelihood to Recommend
    8.7
    (40 ratings)
    9.7
    (58 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (16 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.3
    (5 ratings)
    9.4
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (43 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    IBM Blueworks LiveKintone
    Likelihood to Recommend
    IBM
    Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
    Incentivized
    Read full review
    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
    Read full review
    Pros
    IBM
    • Easy to create process diagrams quickly, while collaborating with others.
    • Create linkages to sub-processes and other workflows.
    • Track activities using metadata such as which IT systems are utilized.
    • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
    Incentivized
    Read full review
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
    Read full review
    Cons
    IBM
    • In particular, we have had problems with the availability of the service because the platform frequently crashed.
    • Is not easy to pull some indicators.
    • We would like to be able to see a different interface, long ago with the same.
    • Payment process is not easy.
    Incentivized
    Read full review
    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    Kintone
    Never had an issue with this.
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    Kintone
    Pages load quickly, no issues with response time
    Incentivized
    Read full review
    Support Rating
    IBM
    I have gotten great response for the very few times I needed support.
    Incentivized
    Read full review
    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
    Incentivized
    Read full review
    Online Training
    IBM
    No answers on this topic
    Kintone
    The training was seamless and easy to follow
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
    Incentivized
    Read full review
    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    IBM
    No answers on this topic
    Kintone
    Should be multiple pricing packages.
    Incentivized
    Read full review
    Scalability
    IBM
    No answers on this topic
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
    Read full review
    Professional Services
    IBM
    No answers on this topic
    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
    • Now, most things are automated; we can quickly know when a product will be in low stock.
    • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
    Incentivized
    Read full review
    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
    Read full review
    ScreenShots

    IBM Blueworks Live Screenshots

    Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile