IBM Cloud Pak for Data vs. ObservePoint

IBM Cloud Pak for Data with Netezza is well suited for clients who require fast, economical analytics processing. It is not designed to be used as a transactional processing environment. For example, a large customer is using it during the point of sale process. That makes little sense in that business case. However, to take analysis to market faster, it excels well in that space.

Incentivized

ObservePoint is a great tool for automating page testing and standardizing campaigns to observe accurate customer insights. You can identify customer mapping journey. They also help in data protection and insights which are very important and essential these days. They should work more on easy interface designs. Overall, it is the best.

• I really like the AI and ML which enables us to source data in different sources for easy data-driven decisions.
• It's a cloud tool that keeps all our data safe, backed up ahs obtainable at any time without being exposed to any kind of risks or loss.
• I like the fact that ICP is main based on open source stack which adds value to products like VA or MCM.
• IBM support service is great and top-class.

Incentivized

• The UI for ObservePoint is intuitive and robust. This makes training new engineers and using the product easy and productive.
• All Audit exports are formatted as tab delimited text files making the data easy to analyze and manipulate in a Spreadsheet or database.
• The list of tag vendors that are discoverable is comprehensive making it easy to interrogate most any tagging implementation.
• Standard reporting within the UI is robust and easy to consume.

• This offering is currently available on prem, in Azure, and soon in AWS. GCP availability will be in the future as there is demand in the marketplace
• The on premise offering starts with a Base + 0 model, which is a significant appliance. There are no 'mini' offerings as there were in the past.
• At Destiny, we work closely with IBM to help our clients perform budgetary planning.

Incentivized

• Page details, although interesting, are not very useful as the data is too granular and not possible to integrate with other analytics data for insights.
• Some of the custom tagging may be a little complicated, so sometimes we need an engineer or an ObservePoint tech to help us out.

Incentivized

ObservePoint has a robust solution that is well supported and is continually innovating to meet new business and technology needs.

It's easy to navigate and learn. The reporting and output are intuitive and robust features for finding and identifying actionable insight.

I've only experienced one system availability issue in the 3 years we've been using it.

Sometimes it can get a bit slow when auditing particularly huge sites but recent upgrades in infrastructure have done a lot to mitigate this behavior.

Support is very strong indeed and has been consistent over the last 4 years. They are also friendly and tag nerds like me!

Instructor was knowledgeable and delivered the content well.

It's easy to find the information you need when you need it and it is easy to consume.

Start with small audits until you have determined what you might want to filter out.

Generally this tool has been very helpful and innovative because increase our workflow and collaboration using integrated multi-cloud platform. It also enables us to deploy in any flexible way like on-premises or cloud which saves time and hard disk space. It also enables us to connect, catalog, govern, transform and analyze data regardless of the area.

Incentivized

I have not used any other product other than ObservePoint for my requirements. there are a number of features for which it has proved helpful. Technology Governance ensures our data collection tools and processes are executing as planned, so our organization can make better decisions based on better data and so on

Incentivized

I have not reached an unreasonable product limitation as of yet.

• IBM Cloud helps us to manage data speed across every distributed stores and clouds.
• Acts as a single unified tool which brings all our data in one place where it's safe and easy to access.
• Enables all of our data users to collaborate from a single, unified interface that supports many services that are designed to work seamless.

Incentivized

• ObservePoint has helped us quickly (within minutes) catch when a process or pathing on the website breaks, which allows us to fix it quickly. Whether technical/dev or analytics issues, without ObservePoint, they could have been undetected for weeks.

Incentivized