What users are saying about
3 Ratings
17 Ratings
3 Ratings
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Score 5.4 out of 100
17 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

IBM Datacap

It's well suited to extracting data from structured documentation and can do this with relative ease. It's less suited to images or Excel and has difficulty reading these.
Ben Williams | TrustRadius Reviewer

OpenText XM Fax

XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
Jon Loane | TrustRadius Reviewer

Pros

IBM Datacap

  • Ingest documents
  • Analyse text
Ben Williams | TrustRadius Reviewer

OpenText XM Fax

  • Faxes deliver straight to your email, no paper waste, high availability, can be access through email applications, web browser or handheld devices
  • Sending faxes are easy as simple composing email. You can attach different types of document.
  • Customized faxing profiles for outbound faxing, create multiple formats (layouts) for incoming or outgoing faxes
  • Great tech support
Anonymous | TrustRadius Reviewer

Cons

IBM Datacap

  • Supporting documentation is poor
  • UI is old fashioned
Ben Williams | TrustRadius Reviewer

OpenText XM Fax

  • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
Lucy Kang | TrustRadius Reviewer

Support Rating

IBM Datacap

IBM Datacap 9.0
Based on 1 answer
Generally they are very good and reactive to our requests. if we find an issue our error they are quick to add a fix to the next release if needs be.
Ben Williams | TrustRadius Reviewer

OpenText XM Fax

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM Datacap

It was cheaper with a better support package offered and no price per page scanned!
Ben Williams | TrustRadius Reviewer

OpenText XM Fax

XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
Dorothy Spencer | TrustRadius Reviewer

Return on Investment

IBM Datacap

  • Increased productivity.
  • Better adherence to compliance as all documents are read and understood in the same way.
Ben Williams | TrustRadius Reviewer

OpenText XM Fax

  • Overall it expedites approvals when an approving authority is mobile, effectively helping to ensure no slow down in business.
  • It works wherever you are so nobody is waiting for an approval and even people outside the company can use it.
Troy Baldwin | TrustRadius Reviewer

Screenshots

Pricing Details

IBM Datacap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText XM Fax

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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