IBM Digital Commerce vs. KalioCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Digital Commerce
Score 9.0 out of 10
N/A
IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
KalioCommerce
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
KalioCommerce is an enterprise eCommerce platform that powers Internet Retailer Top 1000 B2C & B2B brands. According to the vendor, online retailers get the flexibility to build uniquely branded sites with sophisticated business needs, and transform ideas into revenue faster with the platform’s data-driven administration console and cloud architecture. Key customers include Discount Ramps, Hale Groves, AllHeart Medical Supplies, Touch of Class, Arthur Beren Shoes,…N/A
Pricing
IBM Digital CommerceKalioCommerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Digital CommerceKalioCommerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details——
More Pricing Information
Community Pulse
IBM Digital CommerceKalioCommerce
Top Pros
Top Cons
Features
IBM Digital CommerceKalioCommerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
IBM Digital Commerce
7.6
3 Ratings
1% below category average
KalioCommerce
-
Ratings
Product catalog & listings8.03 Ratings00 Ratings
Product management8.03 Ratings00 Ratings
Bulk product upload8.03 Ratings00 Ratings
Branding8.03 Ratings00 Ratings
Mobile storefront8.03 Ratings00 Ratings
Product variations8.03 Ratings00 Ratings
Website integration8.03 Ratings00 Ratings
Visual customization8.03 Ratings00 Ratings
CMS4.02 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
IBM Digital Commerce
6.0
3 Ratings
23% below category average
KalioCommerce
-
Ratings
Abandoned cart recovery6.02 Ratings00 Ratings
Checkout user experience6.03 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
IBM Digital Commerce
6.0
3 Ratings
32% below category average
KalioCommerce
-
Ratings
eCommerce security6.03 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
IBM Digital Commerce
7.0
3 Ratings
7% below category average
KalioCommerce
-
Ratings
Promotions & discounts7.03 Ratings00 Ratings
Personalized recommendations7.03 Ratings00 Ratings
SEO7.03 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
IBM Digital Commerce
6.2
3 Ratings
23% below category average
KalioCommerce
-
Ratings
Multi-site management8.03 Ratings00 Ratings
Order processing5.03 Ratings00 Ratings
Inventory management6.03 Ratings00 Ratings
Shipping6.03 Ratings00 Ratings
Custom functionality6.03 Ratings00 Ratings
Best Alternatives
IBM Digital CommerceKalioCommerce
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
Kentico Xperience
Kentico Xperience
Score 7.2 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Digital CommerceKalioCommerce
Likelihood to Recommend
9.0
(5 ratings)
8.1
(3 ratings)
Likelihood to Renew
8.0
(2 ratings)
9.3
(3 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
IBM Digital CommerceKalioCommerce
Likelihood to Recommend
IBM
I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Read full review
KalioCommerce
KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
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Pros
IBM
  • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
  • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
  • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
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KalioCommerce
  • They make it easy to create pages for each product.
  • They have a variety of customization options to tailor to the needs of your website.
  • Changes can be made from one part of the site, to the entire site, with ease.
Read full review
Cons
IBM
  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
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KalioCommerce
  • Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
  • It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.
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Likelihood to Renew
IBM
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
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KalioCommerce
KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
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Alternatives Considered
IBM
IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
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KalioCommerce
Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
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Return on Investment
IBM
  • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
  • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
  • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
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KalioCommerce
  • Increased employee efficiency
  • Better customer service.
  • Easier, hassle-free product management.
Read full review
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