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50 Ratings

IBM FileNet Content Manager

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50 Ratings
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Score 8.6 out of 100
3 Ratings
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Score 8 out of 100

Feature Set Ratings

  • IBM FileNet Content Manager ranks higher in 1 feature set: Enterprise Content Management

Enterprise Content Management

8.3

IBM FileNet Content Manager

83%
8.1

OpenText Extended ECM Platform

81%
IBM FileNet Content Manager ranks higher in 9/13 features

Content capture & imaging

8.3
83%
15 Ratings
9.0
90%
1 Rating

File sync, storage & archiving

8.6
86%
15 Ratings
8.0
80%
1 Rating

Document management

8.2
82%
16 Ratings
9.0
90%
1 Rating

Records management

8.4
84%
14 Ratings
8.0
80%
1 Rating

Content search & retrieval

8.4
84%
14 Ratings
8.0
80%
1 Rating

Enterprise content collaboration

8.0
80%
16 Ratings
5.0
50%
1 Rating

Content publishing & creation

8.3
83%
15 Ratings
N/A
0 Ratings

Security, risk management & information governance

8.4
84%
15 Ratings
9.0
90%
1 Rating

Contract lifecycle management

8.3
83%
14 Ratings
8.0
80%
1 Rating

Automated workflows

8.6
86%
14 Ratings
8.0
80%
1 Rating

Artificial intelligence

7.6
76%
11 Ratings
N/A
0 Ratings

Mobile support

8.2
82%
11 Ratings
N/A
0 Ratings

Integration

8.6
86%
15 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • IBM FileNet Content Manager is rated higher in 1 area: Likelihood to Recommend
  • OpenText Extended ECM Platform is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.2

IBM FileNet Content Manager

82%
16 Ratings
8.0

OpenText Extended ECM Platform

80%
2 Ratings

Likelihood to Renew

IBM FileNet Content Manager

N/A
0 Ratings
9.0

OpenText Extended ECM Platform

90%
1 Rating

Usability

IBM FileNet Content Manager

N/A
0 Ratings
8.0

OpenText Extended ECM Platform

80%
1 Rating

Support Rating

6.0

IBM FileNet Content Manager

60%
2 Ratings
7.0

OpenText Extended ECM Platform

70%
1 Rating

Ease of integration

8.5

IBM FileNet Content Manager

85%
14 Ratings

OpenText Extended ECM Platform

N/A
0 Ratings

Likelihood to Recommend

IBM

It is a highly recommended software, since it generates great contributions for attracting clients, data management is excellent, since it promotes efficiency among colleagues and clients, increases good content management, making us totally successful when it comes to launching a new advertising campaign, it is very easy to use, it has a fabulous and capable technical support team to answer any questions.
Read full review

OpenText

Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.
Read full review

Pros

IBM

  • It has ability to access documents via a web interface without a client being installed on a device.
  • It provides robust solution for Document classification , securing documents, versioning of documents.
  • It supports storage of various document mime types which includes: MS office, images, videos etc.
Read full review

OpenText

  • Searching
  • Create Metadata to help with searching
  • Control versioning you can see multiple versions of a document and can revert back to it if necessary.
  • Document management, it has built in house keeping features.
  • One source of the truth.
Read full review

Cons

IBM

  • Exception details are difficult to understand the root cause
  • Sweep system could be improved, custom policies should be able to schedule independently instead of subscribing it to default policies
  • Background searches are not so easy to use
  • Bulk actions do not show progress
Read full review

OpenText

  • Flow management.
  • Inefficiency in BD.
  • Electronic signatures.
Read full review

Pricing Details

IBM FileNet Content Manager

Starting Price

Editions & Modules

IBM FileNet Content Manager editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    OpenText Extended ECM Platform

    Starting Price

    Editions & Modules

    OpenText Extended ECM Platform editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      IBM

      No answers on this topic

      OpenText

      OpenText Enterprise Content Management is reliable and it has a friendly user interface. It can replace all legacy document repositories. With the integrations with SAP, it gives non-Sap users visibility into documents that are critical for making key decisions.
      Read full review

      Usability

      IBM

      No answers on this topic

      OpenText

      It is used for the basics of the tool, without taking advantage of the options it has.
      Read full review

      Support Rating

      IBM

      It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
      Read full review

      OpenText

      The support is not very efficient, either by a partner or directly from Opentext. The support for Latin America is very limited by the language, and they do not have specialized support that supports the Spanish language.
      Read full review

      Alternatives Considered

      IBM

      We selected IBM FileNet Content Manager because it is metadata centric product and very easy to use and manage it. Developing the taxonomy structure is really simple and straight forward. Client application like contant Navigator and workplaceXT are simple to use. Workflows designer is simple to use and moreover out of box integration with eforms.
      Read full review

      OpenText

      No answers on this topic

      Return on Investment

      IBM

      • Filnet has allowed us to achieve near 100% straight through processing of inbound documents
      • Filenet has allowed us to eliminate paper from our workflows. We are 100% electronic
      • Filenet has allowed us to simplify the transmission of documents from our end users
      Read full review

      OpenText

      • Users are empowered to manage their own content
      • Employees are more effecient, not spending a lot of time searching for documents.
      • Reduced company liability
      Read full review

      Screenshots

      Add comparison