IBM Instana vs. IBM Maximo Application Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Instana
Score 8.2 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$75
per month per Managed Virtual Server (MVS)
IBM Maximo Application Suite
Score 7.7 out of 10
N/A
IBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A
Pricing
IBM InstanaIBM Maximo Application Suite
Editions & Modules
Essentials
$20
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
No answers on this topic
Offerings
Pricing Offerings
IBM InstanaIBM Maximo Application Suite
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM InstanaIBM Maximo Application Suite
Best Alternatives
IBM InstanaIBM Maximo Application Suite
Small Businesses
InfluxDB
InfluxDB
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
IFS Applications
IFS Applications
Score 7.6 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
IFS Applications
IFS Applications
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM InstanaIBM Maximo Application Suite
Likelihood to Recommend
8.0
(46 ratings)
7.9
(66 ratings)
Likelihood to Renew
8.2
(1 ratings)
7.9
(7 ratings)
Usability
8.3
(3 ratings)
8.9
(6 ratings)
Support Rating
4.5
(1 ratings)
7.2
(4 ratings)
Implementation Rating
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
IBM InstanaIBM Maximo Application Suite
Likelihood to Recommend
IBM
With enterprise IT assets in a multitude of ecosystems, cloud infrastructures and sometimes still left stuck in a legacy on prem architecture, IBM Instana makes it easy to get the right data to drive development and / or DevSecOps processes with tangible input from the target environment itself.
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IBM
The software is very well-suited to asset lifecycle management and system condition monitoring. User-friendliness of the product and effectiveness in managing work orders. The software's pricing is much more affordable than that of other EAM systems. Many improvements are needed in the customer support services department. Delays in response are costly.
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Pros
IBM
  • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
  • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
  • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
  • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
  • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
  • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
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IBM
  • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
  • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
  • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
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Cons
IBM
  • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
  • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
  • Open telemetry features which allow to send application data to Instana is not working as documented.
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IBM
  • Usually, we have problems with the mobile apps. For about seven out of ten customers, we need to use third-party mobile applications. It’s been a rollercoaster — Anywhere was terrible, then Maximo Mobile for 8 was pretty good, and now with Maximo 9, it’s problematic again. So it’s been ups and downs. But the good thing is that the architecture is open, so we can use third-party applications or even develop our own add-ons. Still, IBM could do this better.
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Likelihood to Renew
IBM
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
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IBM
IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
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Usability
IBM
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
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IBM
The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
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Performance
IBM
No answers on this topic
IBM
Depends on DB tuning, Query builds etc
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Support Rating
IBM
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
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IBM
I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
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In-Person Training
IBM
No answers on this topic
IBM
As expected, good content and instructions
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Implementation Rating
IBM
No answers on this topic
IBM
Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
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Alternatives Considered
IBM
As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, Stackify Retrace for error tracking, and Raygun for crash reporting. Each tool offers distinct features, and the choice depends on specific use cases, technology stacks, and organizational needs. Thorough evaluations, considering factors like ease of use, integration capabilities, and scalability, help in selecting the most suitable APM solution for effective application monitoring in a DevOps environment.
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IBM
As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
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Scalability
IBM
No answers on this topic
IBM
i dont use it
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Return on Investment
IBM
  • Increase up time by early failure identification and performance optimization based on findings in Instana.
  • Enhance user experience by mapping user issues with backend failures
  • Automated actions help fixing known issues without human intervention
  • increase support team efficiency by root cause analysis which decrease the incident solving time
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IBM
  • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
  • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
  • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
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ScreenShots