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IBM Cloud Kubernetes Service vs. Splunk IT Service Intelligence (ITSI)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Cloud Kubernetes Service

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    IBM Cloud Kubernetes Service is a managed Kubernetes offering, delivering user tools and built-in security for rapid delivery of applications that users can bind to cloud services related to IBM Watson®, IoT, DevOps and data analytics. As a certified K8s provider, IBM Cloud Kubernetes Service provides intelligent scheduling, self-healing, horizontal scaling, service discovery and load balancing, automated rollouts and rollbacks, and secret and configuration management. The Kubernetes…N/A

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
    Pricing
    IBM Cloud Kubernetes ServiceSplunk IT Service Intelligence (ITSI)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Cloud Kubernetes ServiceSplunk IT Service Intelligence (ITSI)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Cloud Kubernetes ServiceSplunk IT Service Intelligence (ITSI)
    Considered Both Products
    IBM
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    25 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    19 Answers
    83%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    26 Answers
    100%
    Implementation went as expected
    20 Answers
    Features
    IBM Cloud Kubernetes ServiceSplunk IT Service Intelligence (ITSI)
    Container Management
    Comparison of Container Management features of IBM Cloud Kubernetes Service and Splunk IT Service Intelligence (ITSI)
    Feature
    IBM Cloud Kubernetes Service
    8.1
    20 Ratings
    1% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Security and Isolation8.120 Ratings00 Ratings
    Container Orchestration8.520 Ratings00 Ratings
    Cluster Management7.820 Ratings00 Ratings
    Storage Management8.020 Ratings00 Ratings
    Resource Allocation and Optimization8.020 Ratings00 Ratings
    Discovery Tools7.819 Ratings00 Ratings
    Update Rollouts and Rollbacks7.720 Ratings00 Ratings
    Self-Healing and Recovery8.418 Ratings00 Ratings
    Analytics, Monitoring, and Logging8.220 Ratings00 Ratings
    Best Alternatives
    IBM Cloud Kubernetes ServiceSplunk IT Service Intelligence (ITSI)
    Small Businesses
    Mirantis Kubernetes Engine
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Amazon Elastic Container Service (Amazon ECS)
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    SUSE Rancher
    Score9.4 out of 10
    DX Spectrum
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Cloud Kubernetes ServiceSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    8.0
    (86 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    8.9
    (16 ratings)
    8.2
    (2 ratings)
    Usability
    8.7
    (16 ratings)
    10.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (4 ratings)
    8.9
    (2 ratings)
    Online Training
    8.7
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.6
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Cloud Kubernetes ServiceSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    IBM
    IBM Cloud Kubernetes Service also stands out in environments where the workloads vary continuously and require befitting scale. The product excels particularly in microservices structures, wherein the companies would harness the capacity for container orchestration and automated scaling. Still, it may face the challenges due to monolith applications that have not been originally developed for using container technology.
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    Pros
    IBM
    • IBM has a strong focus on serverless and Kubernetes. This shows in the platform. Deploying containers to Kubernetes was very easy.
    • Deploying a Kubernetes cluster through the GUI is very easy and quick. On top of that, IBM Cloud offers a single node cluster for Free.
    • Container Registry is a very good product for managing container images. Integration with Kubernetes was seemless.
    • Portability. To transition from Google Cloud Kubernetes to IBM Cloud Kubernetes took almost no effort. We mostly use the CLI and the standard tools such as kubectl were present.
    Incentivized
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Cons
    IBM
    • I constantly get this error even when everything is well configured prefect.exceptions.AuthorizationError: [{'path': ['auth_info'], 'message': 'AuthenticationError: Forbidden', 'extensions': {'code': 'UNAUTHENTICATED'}}]
    • Then sometimes the error disapear without changine anything, happened twice to me. Should there be an issue with the authentication service? Please let's improve or let users know why this may be happening.
    • Improve the UX in the browse console when removing many images at once
    • UX on the process of installing KeyCloack operator
    Incentivized
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    We have our application running on a CentOS compartment on IBM Cloud Kubernetes Service. We have been utilizing the help since IBM Cloud initially dispatched. We liked the adaptability and versatility that IBM Cloud Kubernetes Service give us. Since we are tiny, the Kubernetes administration is just utilized at present inside my venture bunch.
    Incentivized
    Read full review
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    Usability
    IBM
    We actually haven't had any real problems in our clusters recently and the results we have gotten from adopting IBM Cloud Kubernetes Service have been beyond even our greatest expectations. The community has helped optimize the use of the system and make it relatively simpler to use.
    Incentivized
    Read full review
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Reliability and Availability
    IBM
    IBM's cloud is almost infallible.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Performance
    IBM
    IBM's cloud has a site in my conuntry (MEXICO) so the network latency was almost 0
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    IBM
    The self-guided support was solid, and there are plenty of online videos to guide first time users, but I think one area of improvement is a faster way to transfer a large quantity of files from our local machine to the cloud for storage (Aspera)
    Incentivized
    Read full review
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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    Online Training
    IBM
    Online training is really an important resource for using these tools. IBM's help center is rich in useful information and tips. Also, external guides and tutorials are available (e.g. on youtube), but I followed only IBM ones and I had no difficulties.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    IBM
    Ease of use. Very intuitive. We have been looking for a product that allows us to orchestrate our docker containers in a way where it allows us to effectively scale our applications to production. It also provides us a way of monitoring all our infrastructure in a very clear concise way.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    IBM
    We mainly selected [IBM Cloud Kubernetes Service] because IBM fabric blockchain service is mostly compatible with it. To have all the infrastructure in a single cloud to get the best output we selected the [IBM Cloud Kubernetes Service].
    Incentivized
    Read full review
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
    Read full review
    Scalability
    IBM
    IBM's CKS does not offers automatic autoscaling nor vertical scaling (automatic). Other services like Google Kubernetes Engine scales up and down very well
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    IBM
    • Increased development speed and agility allows to build features faster and more economically.
    • Improved resource utilization helps keep applications running very efficiently, which saves on cloud service expenses.
    • Scalability and resilience allows for scaling up or down based on demand, which keeps applications running efficiently and more economically.
    Incentivized
    Read full review
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    ScreenShots