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IBM Netcool Network Management vs. NETSCOUT nGeniusONE

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Netcool Network Management

    Score7 out of 10
    N/ANetcool Network Management integrates the IBM Tivoli Network Manager IP Edition, Tivoli Netcool/OMNIbus and Netcool Configuration Manager products into a unified solution that consolidates the management of networks.N/A

    NETSCOUT nGeniusONE

    Score9.4 out of 10
    N/ANETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A
    Pricing
    IBM Netcool Network ManagementNETSCOUT nGeniusONE
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Netcool Network ManagementNETSCOUT nGeniusONE
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    IBM Netcool Network ManagementNETSCOUT nGeniusONE
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of IBM Netcool Network Management and NETSCOUT nGeniusONE
    Feature
    IBM Netcool Network Management
    -
    Ratings
    NETSCOUT nGeniusONE
    8.7
    6 Ratings
    9% above category average
    Automated network device discovery00 Ratings10.03 Ratings
    Network monitoring00 Ratings10.06 Ratings
    Baseline threshold calculation00 Ratings8.05 Ratings
    Alerts00 Ratings8.06 Ratings
    Network capacity planning00 Ratings7.06 Ratings
    Packet capture analysis00 Ratings10.06 Ratings
    Network mapping00 Ratings9.05 Ratings
    Customizable reports00 Ratings8.06 Ratings
    Wireless infrastructure monitoring00 Ratings9.03 Ratings
    Hardware health monitoring00 Ratings8.03 Ratings
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    User Ratings
    IBM Netcool Network ManagementNETSCOUT nGeniusONE
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (6 ratings)
    Usability
    -
    (0 ratings)
    6.5
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.5
    (2 ratings)
    User Testimonials
    IBM Netcool Network ManagementNETSCOUT nGeniusONE
    Likelihood to Recommend
    IBM
    This tool was integrated with Control-M, so whenever we receive any job failure, long-running job, job not started yet, etc, we receive an alert against it. This tool is also integrated with Maximo where we receive the incidents as well for it. Alert's color was as per the criticality of the job and that makes it very easy for an associate to act on it to resolve. We have the SLAs for the jobs as per the urgency of the jobs.
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    NETSCOUT
    NETSCOUT nGeniusONE is a great network performance monitoring tool as it helps to trace the path of packet and to identify the exact place where the packet is loss. It is well suited in scenarios where the organization have large network and they need continuous monitoring because loss of connectivity may lead to serious financial loss in sectors like banking, hospitals. The network performance and connectivity needs to be stable for proper execution of transactions, bookings, data transfer and other critical task. Performance monitoring of large enterprise is a big task and doing that manually requires very much effort, but with NETSCOUT nGeniusONE it becomes easy. It is not well suited in scenarios where there is small network and they can survive if any link flaps for small duration of time.
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    Pros
    IBM
    • This is one of the best monitoring tools.
    • Very simple to user.
    • Color code makes it very simple as per severity.
    • We receive the heartbeat alert every hour that shows the system is running up and fine.
    • We have black, red, yellow, and orange color alerts that show the critical, urgent, major, and minor incidents.
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    NETSCOUT
    • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
    • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
    • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
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    Cons
    IBM
    • Sometimes color differences of the incidents as per the criticality .
    • We don't receive the heartbeat alerts sometimes.
    • If the tool is down and we don't receive the alerts on the console we wait for the heartbeat alert and it makes some extra delay in resolving things.
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    NETSCOUT
    • Better access to resources
    • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
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    Usability
    IBM
    No answers on this topic
    NETSCOUT
    Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
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    Support Rating
    IBM
    No answers on this topic
    NETSCOUT
    If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
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    Alternatives Considered
    IBM
    This is one of the essential tools for monitoring. This tool was integrated with Maximo and Control-M in my organization. So whenever any job failed in Control-M, we receive an alert against it in the IBM Netcool/OMNIbus. We receive the alerts in different colors as per the criticality. Black for critical ones(Sev1), red for urgent (Sev2), yellow for major(Sev3), and orange for minor(Sev4). So it makes an easy to operate and act on the alerts as per the severity. This tool is very user-friendly and easy to use. No additional training is required for the tool to operate, just a simple KT is enough.
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    NETSCOUT
    Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
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    Return on Investment
    IBM
    • Color feature of the alerts as per the criticality is the amazing feature.
    • Heartbeat alert is also an unique feature.
    • No additional training is required to use this tool. just a simple KT is enough.
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    NETSCOUT
    • NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
    • Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
    • It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
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