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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Robotic Process Automation

    Score8.4 out of 10
    N/AIBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

    $840

    per month

    Ignition

    Score8.5 out of 10
    N/AIgnition is a platform for professional services that automates and optimizes proposals, client agreements, billing and payment collection to put an end to late payments, unbilled work and mundane repetitive admin.

    $49

    per month

    Pricing
    IBM Robotic Process AutomationIgnition
    Editions & Modules
    IBM RPA On premises
    Platform starter pack, starting at USD 840.00 per month
    per month
    IBM RPA Software as a service (SaaS)
    Platform starter pack, starting at USD 840.00 per month
    per month
    Solo
    $49
    per month
    Core
    $149
    per month
    Pro
    $249
    per month
    Pro+
    $499
    per month
    Offerings
    Pricing Offerings
    IBM Robotic Process AutomationIgnition
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    IBM Robotic Process AutomationIgnition
    Considered Both Products
    IBM
    No answer on this topic
    Ignition
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    88 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    79 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    91 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Features
    IBM Robotic Process AutomationIgnition
    Proposal Creation & Organization
    Comparison of Proposal Creation & Organization features of IBM Robotic Process Automation and Ignition
    Feature
    IBM Robotic Process Automation
    -
    Ratings
    Ignition
    8.9
    3 Ratings
    13% above category average
    Proposal branding00 Ratings8.03 Ratings
    Proposal templates00 Ratings9.03 Ratings
    Proposal content library updates00 Ratings9.52 Ratings
    Searchable proposal database00 Ratings9.03 Ratings
    Proposal Collaboration & Workflow
    Comparison of Proposal Collaboration & Workflow features of IBM Robotic Process Automation and Ignition
    Feature
    IBM Robotic Process Automation
    -
    Ratings
    Ignition
    8.4
    3 Ratings
    6% above category average
    Proposal collaboration & approval00 Ratings8.03 Ratings
    User permissions/proposal editing controls00 Ratings7.52 Ratings
    Sales proposal workflow00 Ratings10.02 Ratings
    Proposal automation user interface00 Ratings8.03 Ratings
    Proposal Delivery
    Comparison of Proposal Delivery features of IBM Robotic Process Automation and Ignition
    Feature
    IBM Robotic Process Automation
    -
    Ratings
    Ignition
    8.3
    3 Ratings
    3% above category average
    Proposal distribution00 Ratings9.03 Ratings
    Interactive proposals00 Ratings8.02 Ratings
    Proposal content tracking00 Ratings8.02 Ratings
    Best Alternatives
    IBM Robotic Process AutomationIgnition
    Small Businesses
    No answers on this topic
    Qwilr
    Score8.1 out of 10
    Medium-sized Companies
    UiPath Automation Platform
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    UiPath Automation Platform
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Robotic Process AutomationIgnition
    Likelihood to Recommend
    8.2
    (94 ratings)
    8.0
    (3 ratings)
    Likelihood to Renew
    8.8
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (17 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.1
    (18 ratings)
    -
    (0 ratings)
    Online Training
    4.5
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Robotic Process AutomationIgnition
    Likelihood to Recommend
    IBM
    While it can be applied to various scenarios, its suitability can depend on the specific requirements of a given task or process. Here are some scenarios where IBM RPA is well-suited and scenarios where it may be less appropriate: Well suited: 1.Data Entry and Data Migration: RPA can efficiently automate data entry tasks, such as copying information from one system to another or migrating data between databases, reducing the risk of human error 2. Report Generation: RPA can generate routine reports by extracting data from various sources, formatting it, and delivering the reports to the relevant stakeholders, saving time and effort. 3. Email and Message Handling: RPA can help manage and categorize emails and messages, such as routing customer inquiries to the right department or processing routine email requests.Less suited for: 1. Cases where there is High Variability: RPA may struggle with tasks that have a high degree of variability, where each case is unique and difficult to standardize. 2. For Complex Decision-Making: RPA is rule-based and not designed for complex decision-making processes. It cannot replace the judgment and decision-making capabilities of humans. 3.Tasks Requiring Creativity: RPA is not suitable for tasks that require creativity, innovation, or problem-solving skills, as it operates based on predefined rules and logic.
    Read full review
    Ignition
    Ignition (initially called Practice Ignition) performs quite well at proposal building, contract development, tracking and invoicing, payment and collections. The only issues where I see Ignition not being a good fit is in smaller firms that require a more feature rich plan. A perfect example is a solo firm has a limited number of proposals they can activate, and would have to spend extra for additional features like multiple e-signatures.
    Incentivized
    Read full review
    Pros
    IBM
    • accessing local system
    • It was programmed to navigate to the web page requiring reCAPTCHA verification, locate the reCAPTCHA challenge, and generate a screenshot or other data to present to a user for manual input.
    • It was programmed to extract employee data from emails or forms, update the employee record in Workday, and send automated notifications.
    Incentivized
    Read full review
    Ignition
    • Automatic Payments: You set up a proposal to collect payments once and you don't have to worry about bugging the client for payment every month.
    • Amazing support: I have always received answers from the support team within the same day. They are very patient and understanding.
    • Integrates with Xero: It integrates with our accounting software, making reporting faster.
    Incentivized
    Read full review
    Cons
    IBM
    • Security and data privacy: IBM RPA may not have the strongest security features, which can leave sensitive data vulnerable to breaches or hacking.
    • Scalability: IBM RPA may not scale well to accommodate larger businesses and more complex processes, which can lead to performance issues and increased costs.
    • Customization: IBM RPA may not provide as much customization options as some users would like, making it difficult to tailor the software to specific business needs.
    Incentivized
    Read full review
    Ignition
    • The charge back process is messy and not transparent enough. When there is a charge back, PI deducts the amount from other payments settling on the same day, and does not provide a break down of the amounts. This makes it impossible to track without getting help from support.
    • PI should send email alerts monthly (or at some interval determined by user) for expiring engagements.
    • PI should allow the client to make service selections -- we should be able to offer 2 or 3 options under a service offering, and the client chooses and sees the impact on monthly/annual pricing.
    • PI should allow for more than 2 templates (Business and Individual).
    • PI should integrate with Jet Pack Workflow to automate the creation of new jobs once a proposal is approved.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    By implementing IBM Robotic Process Automation, we realized that they are digital robots with a great impact on our manual tasks, generating good automation capabilities that are beneficial to the entire company.
    Incentivized
    Read full review
    Ignition
    No answers on this topic
    Usability
    IBM
    IBM RPA is a very powerful tool, it has almost all the features that are necessary to build, implement and manage highly functional robots. The learning curve is very fast, so excellent skills are acquired. It is not necessary to have strong programming knowledge because its use is very easy. It is just drag and drop commands. By adding rules and logic, wonderful robots can be achieved.
    Read full review
    Ignition
    The Ignition product is quite usable for the average user. The app has preloaded templates that can get even new-hires to navigate the software and set up proposals. The only area where I see the Ignition product lacking is the additional fees smaller firms may have to pay to get the full feature advantages of the product.
    Incentivized
    Read full review
    Support Rating
    IBM
    IBM has done a great job with enablement for the product. There is documentation for use-cases, development videos for beginners, and a community forum that has proven useful for getting started with the application. Although the resources cannot solve every problem a developer comes across, they have been very beneficial to our technical team.
    Incentivized
    Read full review
    Ignition
    No answers on this topic
    Implementation Rating
    IBM
    I am main developer of the this implementation. I have faced many chanllenges in implementation as IBM RPA not provided direct commands to automate Excel. I enjoyed in finding solution and best approach for the implementation
    Incentivized
    Read full review
    Ignition
    No answers on this topic
    Alternatives Considered
    IBM
    I've always had excellent service and had no trouble communicating. It has aided in my understanding of how I can continue to use the bots. Reading peer assessments reveals that while IBM RPA demands a substantial initial financial commitment, it justifies its cost, unlike Blue Prism RPA, which does not.
    Incentivized
    Read full review
    Ignition
    You aren't able to customize the design of the proposal, but it surpases everything we have ever tried. It's easy to use and quick to learn.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • IBM Robotic Process Automation has helped save on cost and time as it is able to automate tasks that are repetitive and routine tasks.
    • IBM Robotic Process Automation has helped us increase productivity. This is because it is able to perform tasks with a high degree of accuracy and speed.
    • It has enhanced compliance as it is able to automate compliance-related tasks. This has helped us improve our reputation.
    Incentivized
    Read full review
    Ignition
    • We have reduced our A/R by 60% and expect to completely eliminate A/R by the end of this year.
    Incentivized
    Read full review
    ScreenShots

    IBM Robotic Process Automation Screenshots

    Screenshot of IBM Robotic Process Automation Demo: IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio

    Ignition Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot