1. Home
  2. Robotic Process Automation (RPA) Tools
  3. IBM Robotic Process Automation Reviews
  4. User Review of IBM Robotic Process Automation
RPA IBM Review
November 07, 2023

RPA IBM Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

It's helped automate some of manual repetitive tasks. For instance, it's helped us automate the Purchase Order creation process. Now end users can simply fill out a template and submit it to the BOT for processing rather than requiring individuals to process via email. It's also helped facilitate the storing of documents (i.e storing incoming CVs in a specific folder).
  • integrations
  • flexibility
  • scalability
  • support
  • some features still in development
  • sometimes limiting in customization/ modification capabilities
  • risks if BOT is not properly configured
  • saves employee time
  • less manual work
  • employees are more efficient as they can focus on other tasks
We have not yet implemented this
Although it took hours to set the RPA up and make sure it was configured properly, since it has been running, its helped save atleast 1-3 hours a week for each of our team members
1.RPA Functionality: Both IBM RPA and Accenture RPA offer core RPA functionalities, such as the ability to automate rule-based, repetitive tasks, data entry, and data extraction from various applications and systems. 2.User-Friendly Design: Both platforms typically provide user-friendly interfaces and low-code or no-code development environments, allowing business users to create and manage automation processes without extensive coding knowledge. 3. Scalability: IBM RPA and Accenture RPA are designed to scale across an organization to address automation needs in various departments and processes.

Do you think IBM Robotic Process Automation delivers good value for the price?

Yes

Are you happy with IBM Robotic Process Automation's feature set?

Yes

Did IBM Robotic Process Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Robotic Process Automation go as expected?

Yes

Would you buy IBM Robotic Process Automation again?

Yes

While it can be applied to various scenarios, its suitability can depend on the specific requirements of a given task or process. Here are some scenarios where IBM RPA is well-suited and scenarios where it may be less appropriate: Well suited: 1.Data Entry and Data Migration: RPA can efficiently automate data entry tasks, such as copying information from one system to another or migrating data between databases, reducing the risk of human error 2. Report Generation: RPA can generate routine reports by extracting data from various sources, formatting it, and delivering the reports to the relevant stakeholders, saving time and effort. 3. Email and Message Handling: RPA can help manage and categorize emails and messages, such as routing customer inquiries to the right department or processing routine email requests.Less suited for: 1. Cases where there is High Variability: RPA may struggle with tasks that have a high degree of variability, where each case is unique and difficult to standardize. 2. For Complex Decision-Making: RPA is rule-based and not designed for complex decision-making processes. It cannot replace the judgment and decision-making capabilities of humans.
3.Tasks Requiring Creativity: RPA is not suitable for tasks that require creativity, innovation, or problem-solving skills, as it operates based on predefined rules and logic.