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IBM Robotic Process Automation vs. MuleSoft Anypoint Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Robotic Process Automation

    Score8.4 out of 10
    N/AIBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

    $840

    per month

    Anypoint Platform

    Score8.1 out of 10
    N/AThe Anypoint Platform developed by MuleSoft and acquired by Salesforce in early 2018 is designed to connect apps, data, and devices anywhere, on-premises or in the cloud. This platform was built to offer out-of-the-box connectors as well as tools that architects and developers can adopt quickly to design, build and manage the entire lifecycle of their APIs, applications, and products.N/A
    Pricing
    IBM Robotic Process AutomationAnypoint Platform
    Editions & Modules
    IBM RPA On premises
    Platform starter pack, starting at USD 840.00 per month
    per month
    IBM RPA Software as a service (SaaS)
    Platform starter pack, starting at USD 840.00 per month
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Robotic Process AutomationAnypoint Platform
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Robotic Process AutomationAnypoint Platform
    Considered Both Products
    IBM
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    88 Answers
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    79 Answers
    92%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    91 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    68 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    IBM Robotic Process AutomationAnypoint Platform
    Cloud Data Integration
    Comparison of Cloud Data Integration features of IBM Robotic Process Automation and MuleSoft Anypoint Platform
    Feature
    IBM Robotic Process Automation
    -
    Ratings
    MuleSoft Anypoint Platform
    9.7
    13 Ratings
    19% above category average
    Pre-built connectors00 Ratings9.814 Ratings
    Connector modification00 Ratings9.714 Ratings
    Support for real-time and batch integration00 Ratings9.714 Ratings
    Data quality services00 Ratings9.614 Ratings
    Data security features00 Ratings9.714 Ratings
    Monitoring console00 Ratings9.714 Ratings
    Best Alternatives
    IBM Robotic Process AutomationAnypoint Platform
    Small Businesses
    No answers on this topic
    Make
    Score9.3 out of 10
    Medium-sized Companies
    UiPath Automation Platform
    Score8.5 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    UiPath Automation Platform
    Score8.5 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Robotic Process AutomationAnypoint Platform
    Likelihood to Recommend
    8.2
    (94 ratings)
    9.0
    (26 ratings)
    Likelihood to Renew
    8.8
    (7 ratings)
    9.0
    (1 ratings)
    Usability
    9.1
    (17 ratings)
    8.7
    (6 ratings)
    Support Rating
    9.1
    (18 ratings)
    10.0
    (6 ratings)
    Online Training
    4.5
    (1 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    8.9
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Robotic Process AutomationAnypoint Platform
    Likelihood to Recommend
    IBM
    While it can be applied to various scenarios, its suitability can depend on the specific requirements of a given task or process. Here are some scenarios where IBM RPA is well-suited and scenarios where it may be less appropriate: Well suited: 1.Data Entry and Data Migration: RPA can efficiently automate data entry tasks, such as copying information from one system to another or migrating data between databases, reducing the risk of human error 2. Report Generation: RPA can generate routine reports by extracting data from various sources, formatting it, and delivering the reports to the relevant stakeholders, saving time and effort. 3. Email and Message Handling: RPA can help manage and categorize emails and messages, such as routing customer inquiries to the right department or processing routine email requests.Less suited for: 1. Cases where there is High Variability: RPA may struggle with tasks that have a high degree of variability, where each case is unique and difficult to standardize. 2. For Complex Decision-Making: RPA is rule-based and not designed for complex decision-making processes. It cannot replace the judgment and decision-making capabilities of humans. 3.Tasks Requiring Creativity: RPA is not suitable for tasks that require creativity, innovation, or problem-solving skills, as it operates based on predefined rules and logic.
    Read full review
    Salesforce
    MuleSoft Anypoint Platform is best tool in the market for developing APIs with complex structures communicating with various different types of applications including web applications as well as legacy applications. Also applications including database connectivity for fetching and updating data in the DB tables. I cant think of any scenario which MuleSoft Anypoint Platform could not be used for developing the integrations.
    Incentivized
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    Pros
    IBM
    • accessing local system
    • It was programmed to navigate to the web page requiring reCAPTCHA verification, locate the reCAPTCHA challenge, and generate a screenshot or other data to present to a user for manual input.
    • It was programmed to extract employee data from emails or forms, update the employee record in Workday, and send automated notifications.
    Incentivized
    Read full review
    Salesforce
    • API Manager provides easy API Policy Governance. You do not have to manage multiple platforms for managing the policies.
    • Supports hybrid Mule EBS environments. You can configure both CouldHub-based and on-premise-based API using Mulesoft API manager in a similar manner.
    • It's very easy to implement API proxy.
    • User friendly UI.
    • Single platform to manage all.
    Incentivized
    Read full review
    Cons
    IBM
    • Security and data privacy: IBM RPA may not have the strongest security features, which can leave sensitive data vulnerable to breaches or hacking.
    • Scalability: IBM RPA may not scale well to accommodate larger businesses and more complex processes, which can lead to performance issues and increased costs.
    • Customization: IBM RPA may not provide as much customization options as some users would like, making it difficult to tailor the software to specific business needs.
    Incentivized
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    Salesforce
    • Has more features than what we really need so we're paying for more than we use. Sort of like paying for an Abrams tank when all we really need is a Toyota Corolla.
    • Not a value product, tends to be expensive.
    • Takes a while for developers to learn to use Mulesoft Anypoint.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    By implementing IBM Robotic Process Automation, we realized that they are digital robots with a great impact on our manual tasks, generating good automation capabilities that are beneficial to the entire company.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    IBM
    IBM RPA is a very powerful tool, it has almost all the features that are necessary to build, implement and manage highly functional robots. The learning curve is very fast, so excellent skills are acquired. It is not necessary to have strong programming knowledge because its use is very easy. It is just drag and drop commands. By adding rules and logic, wonderful robots can be achieved.
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    Salesforce
    We have migrated our existing over 100+ APIs from legacy to MuleSoft Anypoint Platform and the processing has seen over 40% improvement and saved huge amount in overall annual billing. From development perspective, MuleSoft Vibe has made developers life so easy and reduced development time. Extensive logging, and build-in connectors for other integration tools, logging and repo is providing kind of one place solutions. Any point Platform is providing various options like runtime, API manager, Access management, segregation of Business groups and so many other option which is helping us to monitor, configure and manage all our APIs in one place
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    Support Rating
    IBM
    IBM has done a great job with enablement for the product. There is documentation for use-cases, development videos for beginners, and a community forum that has proven useful for getting started with the application. Although the resources cannot solve every problem a developer comes across, they have been very beneficial to our technical team.
    Incentivized
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    Salesforce
    Anypoint Platform support is very responsive. There is also a huge knowledge base and an active online forum where answers to most questions can be found. When needed support engages the engineering group so adequate solutions or workarounds are always provided.
    Incentivized
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    Online Training
    IBM
    No answers on this topic
    Salesforce
    I have started with MuleSoft Fundamentals course provided by MuleSoft training at start. This was sufficient to do initial learning and get onboarded. The online documentation with different Runtime versions/deprecated functions and keywords are well documented. The automated solution provided by MuleSoft Anypoint Platform to upgrade 3.0 to 4.0 gave a good head start while learning MuleSoft Anypoint Platform and working altogether with Online training and documentations
    Read full review
    Implementation Rating
    IBM
    I am main developer of the this implementation. I have faced many chanllenges in implementation as IBM RPA not provided direct commands to automate Excel. I enjoyed in finding solution and best approach for the implementation
    Incentivized
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    Salesforce
    No answers on this topic
    Alternatives Considered
    IBM
    I've always had excellent service and had no trouble communicating. It has aided in my understanding of how I can continue to use the bots. Reading peer assessments reveals that while IBM RPA demands a substantial initial financial commitment, it justifies its cost, unlike Blue Prism RPA, which does not.
    Incentivized
    Read full review
    Salesforce
    Once we have moved all of our system integration APIs to the MuleSoft Anypoint Platform, we will need to communicate with a wide variety of external systems. All of our business and service logic is stored in the aforementioned core systems. Anypoint Platform (and all of our APIs) makes it easy to connect to various other platforms. In order to link to these many other systems, connectors and/or components are utilized, and they are simple to configure and integrate.
    Incentivized
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    Return on Investment
    IBM
    • IBM Robotic Process Automation has helped save on cost and time as it is able to automate tasks that are repetitive and routine tasks.
    • IBM Robotic Process Automation has helped us increase productivity. This is because it is able to perform tasks with a high degree of accuracy and speed.
    • It has enhanced compliance as it is able to automate compliance-related tasks. This has helped us improve our reputation.
    Incentivized
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    Salesforce
    • Mulesoft can be used to provide an integration platform to a large number of systems like Salesforce, ODBC, JDBC, SAP, Mongo DB, etc.
    • An excellent option to develop microservices and real-time integrations.
    • Not as robust in handling large data volumes, Informatica is better in that respect.
    Incentivized
    Read full review
    ScreenShots

    IBM Robotic Process Automation Screenshots

    Screenshot of IBM Robotic Process Automation Demo: IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio

    Anypoint Platform Screenshots

    Screenshot of Connect any endpoints using out-of-the-box connectors, dynamic connectivity to API specifications, or by building reusable connectors with Anypoint DevKit™.Screenshot of A reporting suite that provides a real-time view of API consumption trends and operational performance. Analytics provides insight into how your API is being used and informs forward-looking design decisions.Screenshot of A platform to engage with API developers and drive adoption. Share documentation, examples and manage developer access from a single platform.