IBM Robotic Process Automation vs. NewgenONE Digital Transformation Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Robotic Process Automation
Score 8.6 out of 10
N/A
IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.
$840
per month
NewgenONE Digital Transformation Platform
Score 9.0 out of 10
N/A
The NewgenONE Platform unifies content, processes, and communications into an orchestration layer where intelligence is embedded into how enterprises operate, with trust, governance, and control built in. This enables enterprises to move beyond fragmented initiatives to continuously adaptive, production-ready operations. Decisions, workflows, and experiences evolve in real time, shaped by context, data, and embedded AI.N/A
Pricing
IBM Robotic Process AutomationNewgenONE Digital Transformation Platform
Editions & Modules
IBM RPA On premises
Platform starter pack, starting at USD 840.00 per month
per month
IBM RPA Software as a service (SaaS)
Platform starter pack, starting at USD 840.00 per month
per month
No answers on this topic
Offerings
Pricing Offerings
IBM Robotic Process AutomationNewgenONE Digital Transformation Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Robotic Process AutomationNewgenONE Digital Transformation Platform
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User Ratings
IBM Robotic Process AutomationNewgenONE Digital Transformation Platform
Likelihood to Recommend
8.3
(94 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.8
(7 ratings)
-
(0 ratings)
Usability
9.1
(17 ratings)
-
(0 ratings)
Support Rating
9.1
(18 ratings)
-
(0 ratings)
Online Training
4.5
(1 ratings)
-
(0 ratings)
Implementation Rating
8.9
(2 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Robotic Process AutomationNewgenONE Digital Transformation Platform
Likelihood to Recommend
IBM
While it can be applied to various scenarios, its suitability can depend on the specific requirements of a given task or process. Here are some scenarios where IBM RPA is well-suited and scenarios where it may be less appropriate: Well suited: 1.Data Entry and Data Migration: RPA can efficiently automate data entry tasks, such as copying information from one system to another or migrating data between databases, reducing the risk of human error 2. Report Generation: RPA can generate routine reports by extracting data from various sources, formatting it, and delivering the reports to the relevant stakeholders, saving time and effort. 3. Email and Message Handling: RPA can help manage and categorize emails and messages, such as routing customer inquiries to the right department or processing routine email requests.Less suited for: 1. Cases where there is High Variability: RPA may struggle with tasks that have a high degree of variability, where each case is unique and difficult to standardize. 2. For Complex Decision-Making: RPA is rule-based and not designed for complex decision-making processes. It cannot replace the judgment and decision-making capabilities of humans. 3.Tasks Requiring Creativity: RPA is not suitable for tasks that require creativity, innovation, or problem-solving skills, as it operates based on predefined rules and logic.
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Newgen Software Inc.
The Newgen OmniDocs is the best option when it comes to storing, sharing, disseminate documents. It is also widely used by the Technical team in my previous employers for storing their technical codes & queries and they have always cast their trust vote to Newgen OmniDocs. I have always recommended Newgen OmniDocs to my auditing, finance, technology and banking sector clients for whom data confidentiality matters more than any other industry. It is less appropriate in the businesses that do not require storing the documents as they destroy the documents once sent to the client to ensure they do not save client information or project. Furthermore, it is less appropriate in almost 50% of India as well as many other parts in MENA region where there is no presence of high-speed internet as it takes high bandwidth of internet to operate.
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Pros
IBM
  • accessing local system
  • It was programmed to navigate to the web page requiring reCAPTCHA verification, locate the reCAPTCHA challenge, and generate a screenshot or other data to present to a user for manual input.
  • It was programmed to extract employee data from emails or forms, update the employee record in Workday, and send automated notifications.
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Newgen Software Inc.
  • Swift access to documents and repositories
  • Makes it much easier to share docs. and collaborate with multiple teams at a time
  • Reduce operational cost as well as time to market
  • Much easier to store, and retrieve file
  • Easy to access it anytime on the mobile
  • Supports the documents of all formats
  • Easy to learn. No training required
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Cons
IBM
  • Security and data privacy: IBM RPA may not have the strongest security features, which can leave sensitive data vulnerable to breaches or hacking.
  • Scalability: IBM RPA may not scale well to accommodate larger businesses and more complex processes, which can lead to performance issues and increased costs.
  • Customization: IBM RPA may not provide as much customization options as some users would like, making it difficult to tailor the software to specific business needs.
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Newgen Software Inc.
  • Doesn't operate well in India as the nation has lowest internet speed and it requires higher speed to operate
  • Very long queues and slow response when calling technical helpdesk
  • Takes time to upload documents
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Likelihood to Renew
IBM
By implementing IBM Robotic Process Automation, we realized that they are digital robots with a great impact on our manual tasks, generating good automation capabilities that are beneficial to the entire company.
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Newgen Software Inc.
No answers on this topic
Usability
IBM
IBM RPA is a very powerful tool, it has almost all the features that are necessary to build, implement and manage highly functional robots. The learning curve is very fast, so excellent skills are acquired. It is not necessary to have strong programming knowledge because its use is very easy. It is just drag and drop commands. By adding rules and logic, wonderful robots can be achieved.
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Newgen Software Inc.
No answers on this topic
Support Rating
IBM
IBM has done a great job with enablement for the product. There is documentation for use-cases, development videos for beginners, and a community forum that has proven useful for getting started with the application. Although the resources cannot solve every problem a developer comes across, they have been very beneficial to our technical team.
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Newgen Software Inc.
No answers on this topic
Implementation Rating
IBM
I am main developer of the this implementation. I have faced many chanllenges in implementation as IBM RPA not provided direct commands to automate Excel. I enjoyed in finding solution and best approach for the implementation
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Newgen Software Inc.
No answers on this topic
Alternatives Considered
IBM
I've always had excellent service and had no trouble communicating. It has aided in my understanding of how I can continue to use the bots. Reading peer assessments reveals that while IBM RPA demands a substantial initial financial commitment, it justifies its cost, unlike Blue Prism RPA, which does not.
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Newgen Software Inc.
Newgen OmniDocs is the only one I have used
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Return on Investment
IBM
  • IBM Robotic Process Automation has helped save on cost and time as it is able to automate tasks that are repetitive and routine tasks.
  • IBM Robotic Process Automation has helped us increase productivity. This is because it is able to perform tasks with a high degree of accuracy and speed.
  • It has enhanced compliance as it is able to automate compliance-related tasks. This has helped us improve our reputation.
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Newgen Software Inc.
  • Faster search with easy to access files which helps me in sending the document quickly to the clients and retrieving it in no time whenever they ask for it. Sending the documents quickly always ensures higher client satisfaction which has great impact on ROI
  • Facilitates easy collaboration with client teams and ensures the research project is done exactly as per the client's requirements & needs. This also always makes clients happy and attract repeat projects and more revenues
  • Makes it easier for the tech. team to store / save technical queries & codes. Thus, whenever I approach them to make changes in my reports/ articles while uploading it on the website, tech. team does that at much faster pace. This leads in increased efficiency of Content writers as well as the tech. team
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ScreenShots

IBM Robotic Process Automation Screenshots

Screenshot of IBM Robotic Process Automation Demo: IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio