IBM Security QRadar SIEM vs. KnowBe4 PhishER/PhishER Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Security QRadar SIEM
Score 8.7 out of 10
N/A
IBM Security QRadar is security information and event management (SIEM) Software.N/A
KnowBe4 PhishER/PhishER Plus
Score 9.0 out of 10
N/A
PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
$0.75
per month (billed annually) per seat
Pricing
IBM Security QRadar SIEMKnowBe4 PhishER/PhishER Plus
Editions & Modules
No answers on this topic
3001-5000 Monthly Pricing Per Seat
$0.75
per month (billed annually) per seat
2001-3000 Monthly Pricing Per Seat
$0.85
per month (billed annually) per seat
1001-2000 Monthly Pricing Per Seat
$1.00
per month (billed annually) per seat
501-1000 Monthly Pricing Per Seat
$1.15
per month (billed annually) per seat
101-500 Monthly Pricing Per Seat
$1.50
per month (billed annually) per seat
Offerings
Pricing Offerings
IBM Security QRadar SIEMKnowBe4 PhishER/PhishER Plus
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Security QRadar SIEMKnowBe4 PhishER/PhishER Plus
Features
IBM Security QRadar SIEMKnowBe4 PhishER/PhishER Plus
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
IBM Security QRadar SIEM
8.6
69 Ratings
8% above category average
KnowBe4 PhishER/PhishER Plus
-
Ratings
Centralized event and log data collection9.927 Ratings00 Ratings
Correlation8.769 Ratings00 Ratings
Event and log normalization/management9.527 Ratings00 Ratings
Deployment flexibility7.827 Ratings00 Ratings
Integration with Identity and Access Management Tools8.865 Ratings00 Ratings
Custom dashboards and workspaces7.469 Ratings00 Ratings
Host and network-based intrusion detection9.725 Ratings00 Ratings
Data integration/API management9.07 Ratings00 Ratings
Behavioral analytics and baselining7.748 Ratings00 Ratings
Rules-based and algorithmic detection thresholds8.249 Ratings00 Ratings
Response orchestration and automation7.75 Ratings00 Ratings
Reporting and compliance management8.047 Ratings00 Ratings
Incident indexing/searching8.97 Ratings00 Ratings
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
IBM Security QRadar SIEM
-
Ratings
KnowBe4 PhishER/PhishER Plus
8.0
112 Ratings
11% below category average
Company-wide Incident Reporting00 Ratings7.392 Ratings
Integration with Other Security Systems00 Ratings7.889 Ratings
Centralized Dashboard00 Ratings8.6111 Ratings
Machine Learning to Prevent Incidents00 Ratings7.995 Ratings
Live Response for Rapid Remediation00 Ratings8.496 Ratings
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User Ratings
IBM Security QRadar SIEMKnowBe4 PhishER/PhishER Plus
Likelihood to Recommend
8.4
(89 ratings)
9.1
(117 ratings)
Likelihood to Renew
8.3
(5 ratings)
8.8
(6 ratings)
Usability
8.1
(2 ratings)
8.6
(32 ratings)
Availability
9.0
(1 ratings)
8.2
(1 ratings)
Performance
9.0
(1 ratings)
8.2
(1 ratings)
Support Rating
8.1
(62 ratings)
9.0
(4 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
8.5
(3 ratings)
Configurability
8.0
(1 ratings)
7.9
(7 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
9.1
(1 ratings)
Ease of integration
8.0
(58 ratings)
9.1
(2 ratings)
Product Scalability
8.0
(1 ratings)
8.2
(1 ratings)
Professional Services
10.0
(1 ratings)
8.2
(1 ratings)
Vendor post-sale
9.0
(1 ratings)
8.2
(1 ratings)
Vendor pre-sale
9.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
IBM Security QRadar SIEMKnowBe4 PhishER/PhishER Plus
Likelihood to Recommend
IBM
I would only recommend IBM Security QRadar SIEM in a few situations. For one, it's very easy to setup and use if all your log sources are generic from known vendors. It's also significantly cheaper than Splunk, which is nice if you're trying to save money or be more efficient. I would not recommend IBM Security QRadar SIEM for environments with a lot of custom logs and complicated detection requirements.
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KnowBe4
PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.
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Pros
IBM
  • Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action.
  • Facilitates security incident investigation and forensic analysis.
  • Provides a real-time view of security events, enabling immediate incident response.
  • Can integrate with external threat intelligence sources to enrich data and improve threat detection.
  • Enables the generation of detailed and customized reports.
Read full review
KnowBe4
  • One platform that integrates reported emails and using PhishFlip to educated staff.
  • Automation to remove malicious emails from mailboxes.
  • Instantly report back to users if an email is safe or malicious.
  • Easily review vital technical information to help you make a decision if an email is a threat.
  • Allow comments to be left from staff and IT.
Read full review
Cons
IBM
  • Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources.
  • While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete.
  • IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting.
Read full review
KnowBe4
  • Issues with Global Blocklist
  • Email Template Modification - Simplification
  • Target Specific Users vs. Groups
  • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
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Likelihood to Renew
IBM
QRadar is an established and stable product, we have been using it for many years and want to continue to focus on it. Anyone who has used the product and knows it knows how reliable it is and how it facilitates continuous monitoring of threats from outside and inside. it is an exceptional product that is very useful for us.
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KnowBe4
When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
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Usability
IBM
As a grade I give 8 as QRadar is not easy to learn. It requires some time to master it. It also needs a team of people actively working on the product. Once you learn to use it the software works very well and it is easy to correlate and understand detected threats. It only takes time to learn how to use it well and configure it properly.
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KnowBe4
I give it an eight for the feature set. While I only give it an eight because the complexity and interconnectedness of the tools mean that there needs to be quite a bit of RTFM to get the most out of the products.
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Support Rating
IBM
Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm
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KnowBe4
Responses to questions were answered quickly and accurately.
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In-Person Training
IBM
The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
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KnowBe4
No answers on this topic
Online Training
IBM
The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
Read full review
KnowBe4
No answers on this topic
Implementation Rating
IBM
Initial patience is required to learn how to use the product, and it takes a dedicated team to use it. One person is not enough, and it's not enough to just set it up and check it once in a while. It has to be used daily and kept under control to be used effectively
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KnowBe4
It was very simple to implement - with just a few settings needed to connect it to our O365 environment
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Alternatives Considered
IBM
IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.
Read full review
KnowBe4
Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help train it from phishing emails that go through. We got Harmony after KnowB4 because we needed a tool to PREVENT phishing emails from getting to people's inboxes in the first place, which KnowB4 has very little capability for other than PhishER+ blacklists. It is a shame KnowB4 does not have the anti threat phishing prevention like Harmony considering all the email data it has & its existing AI analytic capabilities.
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Return on Investment
IBM
  • Offense investigation was really helped in tackling the incidents. It was accurate and brief
  • The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes
  • The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database
Read full review
KnowBe4
  • Phish/ER & PAD: Identifying email threats more quickly allowed us to send alert to the users' community in a timely manner based on the pattern of the threat.
  • KnowBe4 Training Campaigns have proven to noticeably increase users' awareness.
  • KnowBe4 Phishing Campaigns made users realize how dangerous and deceiving hacker can be.
Read full review
ScreenShots

IBM Security QRadar SIEM Screenshots

Screenshot of QRadar SIEM Cloud native- Threat intelligence preview

KnowBe4 PhishER/PhishER Plus Screenshots

Screenshot of how PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.