Likelihood to Recommend QRadar is very well suited on environments where there are not multiple tenants or domains, we do have success on this kind of scenario. IBM Security QRadar SIEM is less appropriate for environments with multiple tenants, specially when each tenant represent a different End Costumer (such as for MSSP companies), those environments require a high amount of rules and building blocks replications, since each tenant will have its own "BB definitions", servers, rules exception, etc. Also, some information, such as EPS count or EPS dropped are generated by QRadar's own log sources, which takes place on default domain, therefore users associated with different domain can not have access to those logs, even when the information is related to other domain's environment. For example, even if Event Collector 1 is associated to Domain A, the log informing its dropped EPS is generated by System notification, log source that must be associated to Default domain.
Read full review UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.
Read full review Pros Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action. Facilitates security incident investigation and forensic analysis. Provides a real-time view of security events, enabling immediate incident response. Can integrate with external threat intelligence sources to enrich data and improve threat detection. Enables the generation of detailed and customized reports. Read full review Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself. Site-to-site VPN. Super easy to deploy so we are able to network all our sites together. The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP. Read full review Cons Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources. While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete. IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting. Read full review Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware) Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home! Faster and more robust wireless Access Points, or different vendor-like compatibility. Read full review Likelihood to Renew With the arrival of IBM Security QRadar SIEM at our company, we have a better vision of all the security needs that may arise, it is a very safe software to use that prevents threats from damaging our IT environment, it is impossible to change it for another software.
Read full review Usability A very special system to use without problems, the process is very genuine and does not require complicated procedures.
Read full review The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.
Read full review Support Rating Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm
Read full review I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.
Read full review Alternatives Considered IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.
Read full review I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and
McAfee last. Sophos is great for complex environments that have multiple needs.
Read full review Return on Investment Offense investigation was really helped in tackling the incidents. It was accurate and brief The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database Read full review Sophos has provided a secure Firewall for us. Integration with Sophos Central makes it easier to manage both. Site to site VPN Failover groups has caused more trouble than it's worth. High availability doesn't recognize when you are restarting for an update. Read full review ScreenShots