IBM SevOne vs. Icinga

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM SevOne
Score 8.2 out of 10
N/A
IBM SevOne’s app-centric, hybrid network observability empowers NetOps teams with ML-driven insights, enabling proactive issue prevention and resolution. With a single source of truth for network performance, it delivers visibility to optimize operations and support agility in complex, multi-cloud environments.N/A
Icinga
Score 8.7 out of 10
N/A
Icinga is an open source network monitoring platform. It includes automation, modularized integration packages, and prebuilt alerts and reporting capabilities.N/A
Pricing
IBM SevOneIcinga
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM SevOneIcinga
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIBM® SevOne® uses Managed Device (MD) and Managed Client Device (MCD) as pricing metrics. These can be mapped to managed devices for physical, virtualized and containerized functions in the managed environment.
More Pricing Information
Community Pulse
IBM SevOneIcinga
Features
IBM SevOneIcinga
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
IBM SevOne
7.5
13 Ratings
7% below category average
Icinga
-
Ratings
Automated network device discovery7.913 Ratings00 Ratings
Network monitoring7.113 Ratings00 Ratings
Baseline threshold calculation7.413 Ratings00 Ratings
Alerts6.912 Ratings00 Ratings
Network capacity planning7.613 Ratings00 Ratings
Packet capture analysis7.57 Ratings00 Ratings
Network mapping7.413 Ratings00 Ratings
Customizable reports7.713 Ratings00 Ratings
Wireless infrastructure monitoring7.311 Ratings00 Ratings
Hardware health monitoring8.28 Ratings00 Ratings
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User Ratings
IBM SevOneIcinga
Likelihood to Recommend
7.7
(13 ratings)
8.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
IBM SevOneIcinga
Likelihood to Recommend
IBM
The software is handy and really helps us track all the issues that may occur in our network, allowing us to rectify them before any significant problems with our server can arise. It also enhances the overall performance of all our servers and networks, but, as I mentioned earlier, it will take considerable time for a beginner to become familiar with every feature of the software.
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Icinga GmbH
Icinga is a world-class monitoring system. It can be used for most general monitoring situations. It is not a silver bullet, however, and there are instances where domain-specific monitoring systems are necessary. However, the output from those monitoring systems can be funneled into Icinga as a central monitoring and alerting system.
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Pros
IBM
  • To see trends in network usage, identify upgrade switches, increase bandwidth and cabling
  • Provide dashboards to operations, logistics for both warehouse and production managers
  • Can integrate into incident systems to auto create tickets when issues happen
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Icinga GmbH
  • Wealth of community-developed plugins.
  • Stable codebase.
  • Icinga 2 supports distributed monitoring.
  • Very performant, can support tens of thousands of checks per server.
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Cons
IBM
  • Documentation for the embedded help pages in NMS and more. In my opinion, these do not provide anything of any depth or maybe anything helpful at all. If anything it just seems to be a guide of what actually exists on the page. It is nicely searchable documentation though.
  • It is very surprising and disappointing for us to learn that it isn't until the latest version of IBM SevOne that bulk editing was introduced. I think this is such a basic and foundational feature that should have been a part of the original rollout. My team is still trying to configure the REST API.
  • It was disappointing for the webinar to start with a speaker who had a thick accent and simply read from slides. To me, it felt hopeless until the second speaker, who was engaging and easy to understand. It's as if this fact wasn't considered. I'm sure the first speaker lost a lot of viewers who didn't stick around to discover the 2nd speaker.
  • I asked three different questions during the webinar and none were answered.
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Icinga GmbH
  • High learning curve, setting up Icinga from scratch can be a bit of a challenge starting out.
  • If the io2db process fails you UI stops updating, which can be very frustrating.
  • There is no simple mechanism for adding new hosts and services through the web UI, it's all very config-file based.
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Likelihood to Renew
IBM
No answers on this topic
Icinga GmbH
Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.
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Alternatives Considered
IBM
IBM SevOne was selected instead of Datadog because it is perfect for large insurance networks and also connects trouble-free between the on-premise and cloud environments. Its alerts are in real-time, it offers comprehensive dashboards and it allows to gain a better grip on the network issues, thus helping to keep the downtime small and the operations well managed thanks to the good communication.
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Icinga GmbH
Icinga is better than Nagios because of its nicer user interface. New Relic can monitor CPU/memory and disk usage, but it's more of a performance and application troubleshooting tool rather than monitoring
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Return on Investment
IBM
  • The software has minimal downtime, which helps us connect with our customers quickly and resolve their issues.
  • Automated networks reports that it gives saves a lot of time and resources.
  • Setting up and completing the configuration will take more than three months, which is a significant expense at the outset.
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Icinga GmbH
  • With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver
  • You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage.
  • Detect if the environment does deliver the same result as in the same time as before to detect shortages.
  • Additional information when debugging. Saved us several hours where we could simply point to a database which was slow.
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ScreenShots

IBM SevOne Screenshots

Screenshot of hybrid cloud network monitoring. This view helps achieve application-centric observability in hybrid cloud environments for maintaining optimal performance across infrastructure.Screenshot of MSP network monitoring. This provides comprehensive network monitoring and observability that empower MSPs to support enterprise clients on their hybrid multicloud journeys.Screenshot of SD-WAN monitoring. This helps mitigate the transitional risk of moving from traditional WANs to fast and dynamic SD-WAN links.Screenshot of SDN monitoring. This helps maximize the performance and value of Cisco ACI infrastructure with built-in support for monitoring Cisco ACI-based software-defined networks (SDNs).Screenshot of Enterprise wifi monitoring. This creates visibility across wifi infrastructures to assure consistent high-quality services with modern wifi monitoring and management capabilities.Screenshot of a view of the default machine learning analytics and visualizations that aid in troubleshooting, anomaly detection, and forecasting. This allows for proactive identification and troubleshooting of issues before they impact end-users.