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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Storage Protect

    Score8.8 out of 10
    N/AIBM Storage Protect (formerly IBM Spectrum Protect, or Tivoli Storage Manager) provides data resilience for physical file servers, virtual environments, and applications. Organizations can scale up to manage billions of objects per backup server.N/A

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    IBM Storage ProtectSugarSync
    Editions & Modules
    No answers on this topic
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    IBM Storage ProtectSugarSync
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Storage ProtectSugarSync
    Considered Both Products
    IBM
    No answer on this topic
    Ziff Davis Inc
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    IBM Storage ProtectSugarSync
    Data Center Backup
    Comparison of Data Center Backup features of IBM Storage Protect and SugarSync
    Feature
    IBM Storage Protect
    8.1
    6 Ratings
    3% below category average
    SugarSync
    -
    Ratings
    Universal recovery8.04 Ratings00 Ratings
    Instant recovery7.36 Ratings00 Ratings
    Recovery verification8.03 Ratings00 Ratings
    Business application protection8.74 Ratings00 Ratings
    Multiple backup destinations8.75 Ratings00 Ratings
    Incremental backup identification8.75 Ratings00 Ratings
    Backup to the cloud8.02 Ratings00 Ratings
    Deduplication and file compression8.75 Ratings00 Ratings
    Snapshots8.02 Ratings00 Ratings
    Flexible deployment7.32 Ratings00 Ratings
    Management dashboard7.75 Ratings00 Ratings
    Platform support8.56 Ratings00 Ratings
    Retention options7.06 Ratings00 Ratings
    Encryption9.05 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of IBM Storage Protect and SugarSync
    Feature
    IBM Storage Protect
    -
    Ratings
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning00 Ratings8.06 Ratings
    Video files00 Ratings9.05 Ratings
    Audio files00 Ratings10.05 Ratings
    Document collaboration00 Ratings10.07 Ratings
    Access control00 Ratings10.08 Ratings
    File search00 Ratings9.08 Ratings
    Device sync00 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of IBM Storage Protect and SugarSync
    Feature
    IBM Storage Protect
    -
    Ratings
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management00 Ratings10.07 Ratings
    File organization00 Ratings9.08 Ratings
    Device management00 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of IBM Storage Protect and SugarSync
    Feature
    IBM Storage Protect
    -
    Ratings
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance00 Ratings10.08 Ratings
    Reliability00 Ratings10.08 Ratings
    Storage Reports00 Ratings10.06 Ratings
    Best Alternatives
    IBM Storage ProtectSugarSync
    Small Businesses
    BDRShield
    Score6.5 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Storage ProtectSugarSync
    Likelihood to Recommend
    8.0
    (11 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    7.7
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (5 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Storage ProtectSugarSync
    Likelihood to Recommend
    IBM
    IBM Storage Protect is well-suited for large heterogenous environments, with skilled IT staff on-hand. You need a person (or group of people) to monitor day-to-day operations, tweak schedules where needed and be mindful of things that might go wrong. It is also well-suited if you have other IBM products that integrate well with Storage Protect, like Storage Protect Plus or IBM Defender. It is less suited for small companies, with only one person responsible for IT. Employing Storage Protect would be overkill and use too much time of the administrator.
    Incentivized
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    IBM
    • Tight integration with Db2. As an IBM product, it works seamlessly with Db2. You can query what is stored in TSM via Db2 itself. You can also use DB scripts to maintain the items being stored there.
    • Like most of its competitors, Tivoli handles deduplication well.
    • Provides a GUI for browsing and maintaining items stored there. I rarely use this feature, due to the next item I will post:
    • Command-line interface directly from my Db2 database servers.
    • Both client and server-side deduplication, compression and encryption are available.
    • If the requirements are zLinux and DB2 support then it's the most solid solution.
    • Can be complex to implement, but once up and running, it is rock-solid and immensely scalable.
    • Scalability is huge. Can be added onto easily.
    Incentivized
    Read full review
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    IBM
    • Deployment and configuration is not easy for an unexperienced IBM Spectrum Protect administrator
    • Operations center uses a lot of data and needs a lot of storage for larger environments
    • Have not seen a redbook about it in the past 10 years
    Read full review
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Not required, company closed. TSM is not used in my current role at my current job.
    Incentivized
    Read full review
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Usability
    IBM
    In the present, a backup solution is a must-have, but then companies start using a solution for virtual machines, another solution for bare-metal servers, and another solution for their ERP. By using Spectrum Protect you can have all of that in a single pane of glass. This way you can have a simple recovery plan for all your information assets.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    IBM
    The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
    Incentivized
    Read full review
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM Spectrum Protect is related to the other IBM Spectrum products listed because it is part of the suite and is also the main backup product for backup and restoration of information. With Veeam it is related as they present competence in different lines of technology, often the integration of both tools can be the best solution for clients looking for a successful backup strategy.
    Incentivized
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    IBM
    Not at the moment, but it can leverage the billing outcomes as per the scales.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Return on Investment
    IBM
    • Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
    Incentivized
    Read full review
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots